Center Based Day Support Coordinator

Alleghany Highlands Community Services•Clifton Forge, VA

6d•Onsite

About The Position

Are you a dedicated leader passionate about person-centered care? We are seeking a Day Support Services Coordinator to oversee the daily operations of our center-based program serving individuals with developmental and intellectual disabilities. In this role, you will champion individual choice, manage a dynamic team, and ensure the highest standards of regulatory compliance to help the individuals we serve thrive.

Requirements

Proven experience in program planning and employee supervision.
Deep understanding of HCBS rights, Person-Centered Planning, and regulatory compliance (Medicaid, VDH, Licensure).
Strong administrative skills, including budget monitoring and EHR documentation.
A "lead by example" mentality with a willingness to provide direct services when needed.
Bachelor's Degree in Human Services or RN (preferred)
QDDP (required)
Minimum of 2 years' experience providing services to individuals with developmental disabilities
Valid Driver's License (required)

Responsibilities

Program Leadership: Oversee daily operations, ensure facility maintenance, and coordinate transportation through DMAS brokers.
Staff Management: Recruit, train, and mentor employees. Conduct performance evaluations and provide ongoing coaching to ensure clinical and operational excellence.
Quality & Compliance: Maintain full compliance with Medicaid Waiver, Virginia Department of Health, Home and Community Based Standards, and Licensure standards. Perform qualitative record reviews in the EHR and manage program audits.
Service Oversight: Complete assessments and person-centered support plans. Facilitate team meetings and manage authorizations within WAMS.
Strategic Growth: Monitor budgets and expenditures, explore opportunities for program expansion, and build community partnerships to attract new participants.
Model Best Practices: Act as a positive role model, ensuring all services promote dignity, respect, and self-determination.
Engage the Community: Develop integrated activities and events based on the unique preferences of our participants.
Ensure Safety: Oversee evacuation drills, medication room audits, and vehicle inspections to maintain a safe environment.
Drive Excellence: Lead monthly staff meetings and provide the training necessary for your team to succeed.