Center Administrator

DuPratt Ford Dixon • Dixon, CA

2d • $18 - $25 • Onsite

About The Position

DuPratt Ford of Dixon is seeking a reliable, positive, detail-focused Body Shop & Tow Assistant to support our Collision Center, Tow Department, and Detail/Permaplate operations. Someone that enjoys speaking with different people everyday. We have a great environment, we're positive and good-humored, but still work hard! This role is customer-facing, phone-handling, multi-tasking, and involves both office and occasional outdoor yard coordination.

Requirements

• Valid CA driver’s license
• Previous office/admin or customer service experience preferred
• Willingness to help customers & teammates with a good attitude
• Ability to multitask and adapt to changing priorities
• Ability to professionally communicate with customers and teammates
• Comfortable working both indoors and outdoors at times (tow yard)
• Treats people with kindness, dignity, and respect
• Basic computer/scheduling system proficiency
• Ability to handle payments and receipts accurately

Responsibilities

• Answer incoming phone calls & assist callers professionally
• Sort & send emails
• Greet customers, vendors, & visitors
• Assist with general office duties as needed
• Manage Bringg application for AAA dispatch calls
• Coordinate schedules with tow truck drivers
• Manage tow yard — vehicle coordination & customer releases/pick-ups
• Receive payments for Collision Center & Tow Department
• Manage new vehicle details & Permaplate processing
• Call customers to schedule Collision Center & Permaplate appointments
• Support estimators & tow drivers with admin tasks
• Open repair orders (ROs)
• Coordinate incoming vehicles with tow companies
• File tow liens & work with I-Pull U-Pull per CA regulations
• Work outside in tow yard when necessary

Benefits

• Family-owned Ford dealership & body shop — local, stable, and service-focused team atmosphere.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed