Center Administrator

CenterWellMarietta, GA
1dOnsite

About The Position

Become a part of our caring community and help us put health first As a Center Administrator, you will report to the Associate Operations Director. You will work full-time in an onsite clinic environment. KEY RESPONSIBILITIES Leadership & Operational/Organizational Management: Oversee operations within a multi-physician office while supervising and managing Medical Assistants (MA) and Front Office (FO) staff to promote a positive team culture, guide performance expectations, and manage daily schedules. Ensure adherence to state and federal regulations. Manage center associates ensuring sufficient staff, onboarding new associates, including providers, and ongoing training and development Deliver service excellence by prioritizing patient needs, ensuring high satisfaction, and including their perspectives in decision-making. Focus on patient outcomes and integrate Value-Based Care (VBC) principles into daily operations. Use your skills to make an impact

Requirements

  • 5+ years of operational leadership experience within a multi-physician office or clinical group, including front of house management and clinical operations, along with direct leadership experience and a demonstrated ability to lead, coach, and mentor teams.
  • Primary Care experience, full-risk VBC experience, understanding of state and federal healthcare regulations.
  • Experience with Electronic Medical Record (EMRs) or Health Information Management (HIMs) systems and knowledge of various software tools.
  • Job is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. Candidates selected for this job will be required to be screened for TB.

Nice To Haves

  • Bachelor's degree, preferably in Business Administration, Healthcare Administration, or a related field; or, in lieu of a bachelor's degree, 5+ years of Healthcare Administration/Leadership experience
  • Familiarity with Medicare
  • Experience managing a budget of $500,000+

Responsibilities

  • Oversee operations within a multi-physician office while supervising and managing Medical Assistants (MA) and Front Office (FO) staff to promote a positive team culture, guide performance expectations, and manage daily schedules.
  • Ensure adherence to state and federal regulations.
  • Manage center associates ensuring sufficient staff, onboarding new associates, including providers, and ongoing training and development
  • Deliver service excellence by prioritizing patient needs, ensuring high satisfaction, and including their perspectives in decision-making.
  • Focus on patient outcomes and integrate Value-Based Care (VBC) principles into daily operations.

Benefits

  • Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
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