Center Administrator Assistant Bilingual

Humana Inc.•Orlando, FL

39d•Onsite

About The Position

The Center Administrator Assistant supports a Center Administrator in the planning and directing of professional and support personnel who provide outpatient care to patients in a clinical setting. The Center Administrator Assistant works within thorough, prescribed guidelines and procedures; uses independent judgment requiring analysis of variable factors to solve basic problems; collaborates with management and top professionals/specialists in selection of methods, techniques, and analytical approach. The Center Administrator Assistant executes staffing plans, policies and procedures for the facility and works closely with the care team to ensure optimal patient outcomes. Decisions typically are related to schedule, plans, and daily operations. Performs escalated or more complex work of a similar nature, and has ability to influence a group of support and technical associates; coordinates and provides day-to-day oversight to associates. Ensures consistency in execution across team. Provides feedback on performance to Center Administration Management.

Requirements

Must be Bilingual in English and Spanish
1+ years of supervisory/leadership experience in a healthcare setting
Progressive experience in managed care contracting and / or provider relations
Excellent customer service, organizational skills and attention to detail
Employees are expected to treat patients with compassion and protect their rights
Adhere to all company policies and procedures
Able to effectively communicate with leadership and staff
Experience with Microsoft Word, Power Point, and Excel
Ability to work with the elderly population in a fast-paced environment
Experience with the EMR System, Athena

Nice To Haves

4+ years of Supervisory experience preferred
Associate's degree
Value Based Care knowledge

Responsibilities

Responsible for providing administrative support functions such as typing, filing etc.
Create productivity and other reports for the Center Administrator
Participates in Marketing events.
Oversees completion of special projects and cascades to staff.
Complies with company policy and procedures.
Responsible for submitting time sheets for payroll and forms for HR.
Responsible for answering phones, maintaining logs, daily reporting and scheduling meetings.
Reviews center statistics and maintain goals.
Responsible for opening and closing the center.
Daily working of reports in Data hub for EDAPS and HEDIS, help manage employees, assisting and learning the Administrators role.