Bilingual Center Administrator Assistant

CenterWellKissimmee, FL
15dOnsite

About The Position

Become a part of our caring community and help us put health first The Center Administrator Assistant supports a Center Administrator in the planning and directing of professional and support personnel who provide outpatient care to patients in a clinical setting. The Center Administrator Assistant works within thorough, prescribed guidelines and procedures; uses independent judgment requiring analysis of variable factors to solve basic problems; collaborates with management and top professionals/specialists in selection of methods, techniques, and analytical approach. The Center Administrator Assistant executes staffing plans, policies and procedures for the facility and works closely with the care team to ensure optimal patient outcomes. Decisions typically are related to schedule, plans, and daily operations. Performs escalated or more complex work of a similar nature and has ability to influence a group of support and technical associates; coordinates and provides day-to-day oversight to associates. Ensures consistency in execution across team. Provides feedback on performance to Center Administration Management. Location: CenterWell Senior Primary Care office address: Use your skills to make an impact Additional Information

Requirements

  • 2 or more years of management experience
  • 6 or more years of technical experience
  • This role is considered patient facing and is part of Humana/Senior Bridge's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
  • Direct leadership experience and demonstrated ability to lead, coach and mentor teams
  • Proven interpersonal skills with the ability to interface effectively both internally and externally with a wide range of people including physicians, office staff, hospital executives, medical groups, IPA's, community organizations and other health plan staff
  • Knowledge of and experience working with Provider Communities
  • Experience with Electronic Medical Record (EMRs) or Health Information Management (HIMs) systems
  • Knowledge of Excel, Word and Power Point Presentations in a business setting
  • Bilingual in both English and Spanish
  • A high level of engagement and emotional intelligence
  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences
  • Medicare knowledge
  • Managed care experience
  • Value Based Care knowledge

Nice To Haves

  • Basic knowledge of Population Health Strategy
  • Bachelor's Degree
  • Proven ability to function effectively in matrix management environment and as a member of an interdisciplinary team
  • Solid understanding of medical care delivery, managed care financial arrangements and reimbursement
  • Bachelor's degree, preferably in Business Administration, Healthcare Administration or related field
  • Experience managing a budget of $500,000+
  • This role is considered patient facing and is part of Humana’s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Benefits

  • Blue Cross and Blue Shield Health benefits effective day 1
  • Paid time off, holidays, volunteer time and jury duty pay
  • Recognition pay
  • 401(k) retirement savings plan with employer match
  • Tuition assistance
  • Scholarships for eligible dependents
  • Parental and caregiver leave
  • Employee charity matching program
  • Network Resource Groups (NRGs)
  • Career development opportunities
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