Center Administration Supervisor

CenterWell • Safety Harbor, FL

153d • $58,700 - $70,400

About The Position

The Supervisor, Center Administration plans and directs the work of professional and support personnel who provide outpatient care to patients in a clinical setting. The Supervisor, Center Administration works within thorough, prescribed guidelines and procedures; uses independent judgment requiring analysis of variable factors to solve basic problems; collaborates with management and top professionals/specialists in selection of methods, techniques, and analytical approach. The Supervisor, Center Administration helps develop and leads implementation for staffing plans, policies and procedures for the facility and works closely with clinicians to ensure optimal patient outcomes. Decisions are typically related to schedule, plans and daily operations. Performs escalated or more complex work of a similar nature, and supervises a group of typically support and technical associates; coordinates and provides day-to-day oversight to associates. Ensures consistency in execution across team. Holds team members accountable for following established policies.

Requirements

• 2-4 years of operational leadership experience in a clinical office setting.
• Direct leadership experience with the ability to lead, coach, and mentor teams.
• Proven interpersonal skills to interface effectively with a wide range of people.
• Knowledge of and experience working with Provider Communities.
• Medicare knowledge.
• Experience with Electronic Medical Record (EMRs) or Health Information Management (HIMs) systems.
• Knowledge of Excel, Word, and PowerPoint in a business setting.
• High level of engagement and emotional intelligence.

Nice To Haves

• Basic knowledge of Population Health Strategy.
• Managed care experience.
• Value Based Care knowledge.
• Ability to function effectively in a matrix management environment.
• Solid understanding of medical care delivery and managed care financial arrangements.
• Bachelor's degree in Business Administration, Healthcare Administration, or related field.
• Experience managing a budget of $500,000+.

Responsibilities

• Plan and direct the work of professional and support personnel providing outpatient care.
• Collaborate with management and specialists to select methods and techniques for patient care.
• Develop and implement staffing plans, policies, and procedures.
• Work closely with clinicians to ensure optimal patient outcomes.
• Supervise a group of support and technical associates.
• Coordinate day-to-day oversight of associates.
• Ensure consistency in execution across the team.
• Hold team members accountable for following established policies.

Benefits

• Medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Paid time off, including company and personal holidays.
• Volunteer time off.
• Paid parental and caregiver leave.
• Short-term and long-term disability.
• Life insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree