About The Position

Under general direction of the CSSE Department Chair this position provides administrative and clerical support functions for the department including reception, general office support, faculty personnel actions, travel, procurement, events, and budget support. The incumbent provides excellent customer service to assist all visitors, including students, faculty, community members, parents, and others Reception Open/Close office as needed. Check voicemails and answer main phone line, answer general questions, take messages and/or forward calls appropriately. Check department email account and respond to general inquiries or distribute/forward appropriately. Mail distribution, ensure timely and accurate distribution of mail. Maintain clean and organized front office space and supply room. Greet visitors and assist walk-in foot traffic as needed. Travel, Procurement, Finance Support faculty and student travel requests. Provide support for processing travel requests, claims, and reimbursements in campus travel applications. Ensure department compliance with campus travel policies and procedures. Utilize campus procurement applications such as CSU Buy to procure supplies, equipment, and services. Use campus issued procurement card for purchases and reconcile monthly. Submit purchases requisitions as needed for larger purchases. Reconcile and track department budgets using dashboards and other reporting systems. Provide budget information to chair or deans office as needed. Faculty and Student Personnel Act as timekeeper for Instructional Student Assistants and Student Assistant employees for the department. Oversee hiring and monthly timesheet approval processes. Document temporary faculty appointments. Document part-time faculty hires in coordination with dean’s office. Support faculty recruitment including scheduling and travel arrangements. Telephone and Facilities Coordinator Enter and track IT tickets Enter and track facilities service requests Event support Coordinate meals, location, appropriate reservations and any related documentation needed for approvals such as hospitality form and alcohol approval

Requirements

  • High school diploma or its equivalent.
  • Five years of general office support or technical experience. (Training at a vocational school or full-time college education may be substituted for two years of the required experience on the basis of one year of college education for 6 months of experience)

Responsibilities

  • Reception Open/Close office as needed.
  • Check voicemails and answer main phone line, answer general questions, take messages and/or forward calls appropriately.
  • Check department email account and respond to general inquiries or distribute/forward appropriately.
  • Mail distribution, ensure timely and accurate distribution of mail.
  • Maintain clean and organized front office space and supply room.
  • Greet visitors and assist walk-in foot traffic as needed.
  • Support faculty and student travel requests.
  • Provide support for processing travel requests, claims, and reimbursements in campus travel applications.
  • Ensure department compliance with campus travel policies and procedures.
  • Utilize campus procurement applications such as CSU Buy to procure supplies, equipment, and services.
  • Use campus issued procurement card for purchases and reconcile monthly.
  • Submit purchases requisitions as needed for larger purchases.
  • Reconcile and track department budgets using dashboards and other reporting systems.
  • Provide budget information to chair or deans office as needed.
  • Act as timekeeper for Instructional Student Assistants and Student Assistant employees for the department.
  • Oversee hiring and monthly timesheet approval processes.
  • Document temporary faculty appointments.
  • Document part-time faculty hires in coordination with dean’s office.
  • Support faculty recruitment including scheduling and travel arrangements.
  • Enter and track IT tickets
  • Enter and track facilities service requests
  • Coordinate meals, location, appropriate reservations and any related documentation needed for approvals such as hospitality form and alcohol approval

Benefits

  • Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees.
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