CDS Intern - Client Hardware Support

Costco • Issaquah, WA

4d • $32 • Hybrid

About The Position

Costco IT is responsible for the technical future of Costco Wholesale, the third largest retailer in the world with wholesale operations in fourteen countries. Despite our size and explosive international expansion, we continue to provide a family, employee centric atmosphere in which our employees thrive and succeed.
This is an environment unlike anything in the high-tech world and the secret of Costco’s success is its culture. The value Costco puts on its employees is well documented in articles from a variety of publishers including Bloomberg and Forbes. Our employees and our members come FIRST. Costco is well known for its generosity and community service and has won many awards for its philanthropy. The company joins with its employees to take an active role in volunteering by sponsoring many opportunities to help others.
Come join the Costco Wholesale IT family. Costco IT is a dynamic, fast-paced environment, working through exciting transformation efforts. We are building the next generation retail environment where you will be surrounded by dedicated and highly professional employees.
The Costco Digital Services Division is inviting students currently enrolled in an IT or related undergraduate or graduate program at a college or university to participate in a twelve -week paid internship program during 2026. Interns will work within specific areas in Costco’s Information Systems Division. Interns will attend presentations given by various members of Executive Management from IT and other areas of the Company. Interns will be responsible for their own travel and accommodation expenses. Housing is not provided. The program runs mid June to early September and is located in Issaquah, WA. No out of state work allowed. All interns will adhere to the CDS hybrid work model of three days onsite and two days remote.
The Client Hardware interns primary focus will be understanding our locations (Warehouses, Depots, BD’s, Costco Logistics) by working with Client Hardware Support ticket queue, resolving issues, and replacing hardware. Additional responsibilities will be assisting the Client Hardware Solutions team with project efforts, assisting in and other tasks necessary for design, integration, maintenance and support of client hardware systems. The Client Hardware intern will participate in the intake process, partner with team members on solutions, and document requirements.
NOTE: While participating in the IT Internship program, an individual will be classified as an hourly temporary employee for the duration of the program. During the program, the individual may be asked to undergo the normal interview process for a level 1 position. If the individual is offered a position, they will be converted to the employment status matching open job they were selected for. If they are not selected for a regular position, the internship position will be complete in a maximum of twelve weeks.

Requirements

• Must possess good verbal and written communication skills.
• Possess good organizational, time, and project management skills, with the ability to prioritize, and stay well organized.
• Currently maintaining a GPA of 3.0 or higher.
• Must be students currently enrolled in an IT undergraduate or graduate program at a community college, college, or university or a recent graduate.
• Works within a team environment.
• Understanding the following areas:
• PC/Servers/clients; hardware, Windows operating systems.
• Networking; wireless/wired network infrastructure, Radio Frequency devices.
• General knowledge of networking such as TCP/IP routing on WANs and LANs, switches, firewalls, VPNs, and Wifi.

Nice To Haves

• Experience with:
• Costco’s core business environment and familiarity with diverse use cases.
• MDM (Mobile Device Management) tools such as Airwatch, Intune, and Wavelink.
• Enterprise administration experience managing Windows, iOS, Android, and ChromeOS.
• Scripting experience using: PowerShell, Batch files, CMD, Python, AutoIt.
• Documenting technical proposals and persuasive writing.
• Point-of-Sale; registers, scanners, payment devices.
• Printing Platforms; laser, pallet tag, wired, wireless.
• Costco warehouse, ecommerce or retail experience is a plus.
• Proficient in Google Workspace applications, including Sheets, Docs, Slides, and Gmail.

Responsibilities

• Works with stakeholders to identify solutions that support their business requirements.
• Works independently and within a team environment.
• Pays attention to detail, self-motivated with the ability to follow instructions and complete assignments on time.
• Learns and applies new concepts, processes and tools.
• Takes initiative to solve problems and multi-tasks by prioritizing projects and deadlines.
• Communicates effectively with team members, stakeholders and all levels of management.
• Works with Client Hardware Solutions (CHS) leadership to identify solutions that support their business requirements.
• Assists in new client hardware technology solutions to meet business needs.
• Tests new client hardware or applications on existing infrastructure.
• Researches, analyzes and recommends changes required for growth.
• Learns security management practices, as well as following established security standards.
• Understands and adheres to CHS methodology and framework.
• Understands and adheres to Costco’s Mission Statement and Code of Ethics.
• Helps with project intake and provides detailed status reports of tasks and deliverables.
• Helps to document processes and project details as well as provide second-level support documentation.
• Learns about current retail industry and technology directions and all areas of Costco business.

Benefits

• We offer a comprehensive package of benefits including paid time off, health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed