CCI Compliance Anaylst III

TX-HHSC-DSHS-DFPS • Houston, TX

1d

About The Position

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.

What You Get Beyond Your Paycheck
When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save.

Here’s what you get as a full-time employee:

100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs
Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for)
Optional dental, vision, and life insurance—at rates much lower than most private plans
Flexible spending accounts for added tax savings on health and dependent care
Employee discounts on things like gym memberships, electronics, and entertainment

You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.
You can see all the details here: ERS recruitment brochure

Brief Job Description:
Performs highly complex (senior-level) compliance analysis work involving examining, evaluating, and monitoring records, programs, policies, documents, and/or contracts to ensure conformity with laws, rules, and regulations; and conducting inspection and analysis activities. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.

Requirements

• Knowledge of the relevant federal and state rules and regulations; contract monitoring; and statistical concepts, methods, and models.
• Skill in conducting data searches and evaluating large amounts of data, in customer service, in preparing concise and accurate reports, and in the use of a computer and applicable software.
• Ability to identify problems, evaluate alternatives, and implement effective solutions; to maintain effective working relationships; and to communicate effectively.
• Skill in preparing recommendations.
• Ability to oversee and/or supervise the work of others.
• At least 3 years of conducting investigations of abuse/neglect/exploitation of children at the Texas Department of Family and Protective Services.
• Graduation from an accredited four-year college or university. Experience and education may be substituted for one another.

Nice To Haves

• Current DFPS Employee
• Have been a supervisor of child abuse/neglect/exploitation investigations at DFPS.
• Knowledge of DFPS Day Care Investigations or Residential Investigations within in the last 24 months.

Responsibilities

• Performs routine compliance reviews that are primarily small or medium in scale to determine compliance with laws, rules, and regulations.
• Performs regular compliance and other reviews, provides consultation and guidance on legislative bills that impact CCI
• Assists with analyzing compliance and other legislative bills to improve training for all levels of staff.
• Analyzes compliance and other CCI-related state and federal laws, regulations, and proposed legislation to develop recommendations for policy and programmatic issues relating to the implementation, improvement, and/or expansion or reduction of program funding.
• Responds to legislative reviews, requests, and external inquiries related to CCI compliance and other CCI requests, as needed.
• Compiles, reviews, and analyzes data to verify documentation.
• Maintains repository of Foster Care Litigation (FCL) related files, reports, and data
• Assesses accuracy of FCL Monitors’ Reports
• Reviews concerns from FCL Monitors to provide explanations
• Provides explanations for areas of improvement identified through data
• Conducts internal inspection of compliance issues.
• Reviews investigation reports and assesses to determine if applicable policies and laws were followed
• Reviews findings of investigations to determine accuracy
• Compiles information from numerous investigations to determine trends, patterns, and/or risks of specific facilities, individuals, or CPAs
• Identifies issues regarding compliance with regulations or standards that require follow-up.
• Conducts standard compliance reviews of open investigations to determine in if additional information is required to complete to meet division guidelines and policies
• Provides updates on compliance investigations to internal and external stakeholders with questions about compliance
• Identify compliance and/or procedural gaps between current practices and desired outcomes, helping to focus on practices that address specific organizational needs.
• Review findings and data as follow-up to ensure compliance
• Verifies compliance with specific requirements by conducting desk and/or onsite reviews.
• Conducts reviews of units or program areas to determine compliance and procedural trends and patterns
• Visits facilities to act as liaison for CCI to conduct onsite reviews, as applicable.
• Participates in ride-along with field staff to observe and assess compliance with applicable policies, laws, and division expectations, per departmental policy.
• Regularly monitor key metrics to ensure the new practice continues to deliver value and remains aligned with organizational goals.
• Maintains, updates, and assesses data in an internal tracking system.
• Gathers relevant data from various sources, including historical records, current operational data, and projected trends, to assess and create a comprehensive dataset for analysis
• Maintains and develops data and statistical tracking procedures and prepares reports regarding regional or program outcomes for CCI using available tracking systems including IMPACT.
• Maintains and assesses documentation of compliance activities, such as complaints received or investigation outcomes.
• Develops and maintains shared tracking logs regarding complaints received and investigative outcomes by compiling information regarding dates, nature of inquiry, actions taken, and result
• Performs statistical sampling of data.
• Analyze quantitative and qualitative data related to cases involving CCI to assess overall readiness, identify trends, patterns, and potential obstacles.
• Review contracts, grants, and other legal documents.
• Reviews court reports Review contracts for conference planning
• Perform compliance reviews that are primarily high complex in nature or large in scale and/or oversees others who perform compliance reviews, including coordinating assignments and monitoring activities.
• Reviews complicated and large in scale open investigations for compliance
• Reviews high volume complex and simple closed investigations to ensure compliance
• Analyzes both significant size complex and straightforward historical data to identify trends and patterns related to departmental compliance and procedures
• Mentors new staff and answers leadership questions on large in scope complex investigations
• Performs related work as assigned.

Benefits

• 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs
• Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
• Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for)
• Optional dental, vision, and life insurance—at rates much lower than most private plans
• Flexible spending accounts for added tax savings on health and dependent care
• Employee discounts on things like gym memberships, electronics, and entertainment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level