CCE Technician- Watertown
About The Position
Perform diagnostics, service repairs and maintenance work on customer and/or dealer-owned compact construction equipment. Repairs will take place in shop and in field with direction from the CCE Mobile Service Manager. Diagnose and repair compact construction equipment, with emphasis on hydraulic, electrical, and powertrain systems. Ensure all documentation is completed accurately and efficiently; service reports, allocation of time, and tracking parts charged and returned. Maintains customer satisfaction by ensuring customer needs and deadlines are met. Complete all scheduled repairs in a safe and efficient manner. Ensure equipment and parts areas are in excellent, safe operating condition. Adheres to all safety rules and maintains quality housekeeping in shop area. Maintains equipment and supplies to avoid waste, prevent accidents, and damage to personnel and equipment.
Requirements
- 2 years or more experience with Heavy Equipment and/or Compact Construction Equipment.
- Experience, Education, Skills and Knowledge performing service repairs.
- Experience performing repairs and maintenance using special tools and equipment following.
- Technical Manual procedures on machines of the Technicians specialty.
- Experience with the mechanical, electrical, and hydraulic systems used in off road, construction, or heavy equipment.
- Experience operating vehicles, tools, and equipment for diagnostic purposes.
- Experience with basic computer functions; experience using Service ADVISOR or other computer based diagnostic repair tools preferred.
- Experience working cooperatively in a team environment.
- Experience communicating effectively verbally and in writing.
- Must have an adequate toolset to perform job responsibilities.
- High School Diploma, GED, or equivalent experience required.
- Valid driver’s license required; CDL (Commercial Driver’s License) preferred.
Nice To Haves
- Demonstrated experience consistently meeting performance metrics preferred.
- Experience with basic computer functions; experience using Service ADVISOR or other computer based diagnostic repair tools preferred.
- Valid driver’s license required; CDL (Commercial Driver’s License) preferred.
Responsibilities
- Perform diagnostics, service repairs and maintenance work on customer and/or dealer-owned compact construction equipment.
- Repairs will take place in shop and in field with direction from the CCE Mobile Service Manager.
- Diagnose and repair compact construction equipment, with emphasis on hydraulic, electrical, and powertrain systems.
- Ensure all documentation is completed accurately and efficiently; service reports, allocation of time, and tracking parts charged and returned.
- Maintains customer satisfaction by ensuring customer needs and deadlines are met.
- Complete all scheduled repairs in a safe and efficient manner.
- Ensure equipment and parts areas are in excellent, safe operating condition.
- Adheres to all safety rules and maintains quality housekeeping in shop area.
- Maintains equipment and supplies to avoid waste, prevent accidents, and damage to personnel and equipment.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
