CCBHC Care Coordinator

Aroostook Mental Health Services, Inc. • Ellsworth, ME

35d

About The Position

We’re looking for a dedicated and compassionate Care Coordinator to join our team full-time. In this role, you’ll be the connector—helping clients move through the behavioral health system, find critical services, and build a healthier future.

Requirements

• This position requires an associate's degree.
• Must have a valid driver’s license and reliable transportation.

Nice To Haves

• The MHRT-CSP certification is preferred. For qualifying staff, MHRT-CSP training will be provided upon hire and must be completed within the first 6 months of employment.

Responsibilities

• Serve as a care coordinator and concierge for individuals enrolled in AMHC’s CCBHC program.
• Complete triage assessments, support service access, and monitor referrals through systems such as Open Beds.
• Facilitate support groups and social activities to build community connections.
• Conduct triage interviews via telehealth across the organization.
• Participate in discharge planning for individuals transitioning from institutional or higher levels of care to community-based services.
• Conduct emergency evaluations for individuals in crisis.
• Provide outreach, advocacy, and assistance with navigating MH/SUD treatment and healthcare benefits.
• Participate in treatment and safety planning, providing consistent follow-up and care coordination.
• Organize outreach efforts and support health and wellness initiatives in the community.
• Maintain ongoing communication with external behavioral health providers and internal teams.
• Identify and help remove barriers to care while promoting awareness of available resources.
• Foster a culture of respect and empowerment, encouraging recovery-oriented approaches.
• Document all services in the Electronic Health Record (EHR) and complete National Outcome Measures (NOMS) for CCBHC clients.
• Ensure compliance with CCBHC guidelines, including culturally competent care and alignment with federal clinical standards.
• Attend required meetings, uphold quality standards and ethical practices, and maintain professionalism in all interactions.
• Occasionally, provide transportation for clients to ensure access to care.

Benefits

• Competitive salary and benefits
• Ongoing training and clinical supervision
• Supportive, mission-driven work environment
• Opportunity to make a real difference in rural Maine

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 251-500 employees