Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 327-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus as well as at 10 Eskenazi Health Center sites located throughout Indianapolis. FLSA StatusNon-ExemptJob Role SummaryThe Staff Nurse II provides clinical care and uses coordination skills for every patient served. This includes understanding of the expected patients served in the unit'(s) nursing care is delivered using the Eskenazi Health Model of Care-Synergy, the ability to coordinate with the patient and family/loved ones and other healthcare disciplines to ensure care is appropriate to meet patient care needs.Essential Functions and ResponsibilitiesLeadership & Communication: Promotes a healthy work environment for all that provide care while encouraging collaboration for excellence in patient care outcomesEffectively performs all nursing functions in an efficient manner and in accordance with policies, procedures, the Indiana Nursing Practice Act, the Eskenazi Health Model of Care-the Synergy Model demonstrating synergy characteristics: clinical judgment, advocacy, caring practices, collaboration, systems thinking, response to diversity, clinical inquiry and facilitation of learning Utilizes and documents the nursing process thru appropriate assessment, planning, implementation, & evaluation of patient care as evidenced by client/staff observation; care acknowledges physiological, psychological, spiritual, diversity & cultural needsEngages patient/significant other with appropriate health information in a timely manner & shares written informational material as evidenced by feedback & observation; documentation is reflected in the medical recordDemonstrates ability to handle emergency situations in a prompt, calm & professional manner Participates in own professional development by maintaining required competencies, identifying learning needs & seeking appropriate assistance or educational offeringsDemonstrates understanding, supports & participates the role of shared governance at the unit & hospital- wide level to help engage the staff & unit to achieve success in unit-based & organizational goals Service:This encompasses all service/care to all: patients, families, staff, physicians, students & other departments to meet department & organizational goals and is reflective of best evidence of practiceDemonstrates the understanding of the customer service concept & skills & applies to professional practice. Provides personal & individualized patient care to provide comfort & well-being for the patient acknowledging physiological, psychological, spiritual, and cultural needs Hourly Rounds consistently within the shift to all patients or areas covered to assess care and serviceProvides timely feedback on any customer service issue to the right person/department & participates objectively in the review of customer service issues & service recovery in a timely fashion with the unit/department leadership Demonstrates effective communication skills in working with staff, patients/families, physicians, other departments & external contactsQuality:Encompasses understanding of regulatory readiness, patient safety & quality improvement efforts for the units/departments providing care Maintains safe patient care & advocates for patient safety Participates in clinical or operational performance improvement using evidence-based practiceFinancial and Operational Management: Encompasses the effective stewardship or resources for department and organization Demonstrates ability to ensure effective care is given based upon patient care needs. Facilitates patient throughput throughout the shift Collaborates with the nursing manager or shift coordinator regarding staffing to help ensure adequate & appropriate staffing reflective of census & patient care needs People: Encompasses the engagement & spirit of teamwork among all of our employees & other departments to foster excellence in patient care & meet departmental/organizational goalsEffectively acts as preceptor and supports the development of other staff & learnersMaintains a positive & calming working relationship with all, and demonstrates excellent customer service skills in all interactions
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
1,001-5,000 employees