Catering Specialist

Eataly • Los Angeles, CA

61d

About The Position

The Catering Associate coordinates aspects of daily catering orders to ensure flawless execution. Reports to the Catering Manager.

Responsibilities

• Creates proposals, contracts, event orders, and packages tailored to each guest's requests in person or via phone and/or email
• Manages catering call-backs from orders delivered same day to ensure 100% guest satisfaction
• Insures catering collateral is displayed and stocked in the store at all times, including catering menus, catering table, business cards, etc.
• Coordinates catering needs with all store departments
• Maintains relationships with existing customer base through follow-up phone calls, promotional food delivery, and daily order follow-up
• Manages daily administrative responsibilities
• Handles in-store consulting for special events and large catering orders
• Communicates with call center, managers, and clients on a regular basis to ensure excellent execution
• Performs other duties as required or assigned

What This Job Offers

• Job Type: Full-time
• Industry: Food and Beverage Retailers
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees