Catering Service Lead - Tulane University

Aramark•New Orleans, LA

1d•$18 - $18

About The Position

The food service lead worker oversees the operations of their location to ensure all food is prepared and served according to health and safety regulations, ensures the facility is clean and the customers are satisfied with their service. Assists in managing the staff and plays a large role in the ability to maintain positive employee relations and a positive team environment. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Requirements

Great customer service and interpersonal skills
Strong Leadership and supervisory skills
Ability to work in a team environment
Serve Safe Certification
Ability to follow detailed written and verbal instructions
Requires frequent lifting/transporting hot food items
Ability to work inside kitchen area, interact with heated equipment, steam, loud noise, chemicals and other at risk conditions

Nice To Haves

Food Service Experience preferred

Responsibilities

Lead all aspects of and assist in preparation of food items for the day and dating products.
Coordinate and assist in setting up and breaking down stations designated by the manager.
Cook and otherwise prepare foods according to recipes and directions.
Responsible for use of accurate portions when preparing and serving items on the line.
Maintain daily temperature logs
Responsible for taking samples of all food items on the line prior to serving the customers.
Alert management and pull food items that do not meet quality expectations.
Complete opening and closing station checklists
Greet customers as they approach and leave the serving line
Ask customers about the quality of their service and handle any complaints while maintaining a positive attitude and smile.
Coordinate and assist in maintaining a clean work station (including floors, work areas, equipment, walls, refrigerators, and meat blocks)
Ensures that all work areas and serving utensils are cleaned and sanitized
Responsible for accurate disposal of waste from the service line
Transfers supplies and equipment between storage and work areas by hand or by cart.
Assist with daily safety observations and report safety hazards discovered in the location to management immediately
Cross-train in areas as the need arises
Able to work in concessions, catering, and special events required by your manager
Perform task as requested by your manager on a weekly, bi-weekly, or monthly basis
Completion of any task requested by a supervisor or member of the Aramark management team.
Lead all aspects of and advise the employees working on the line to ensure timely and effective service of the customers. Request support from utility workers for sanitation issues of the line as needed.