Catering Server - Part Time

Hollywood Casino at Penn National Race Course • Grantville, PA

78d • $7

About The Position

At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Requirements

• High School Diploma/GED.
• 1-2 years of experience; or equivalent combination of education and experience.
• Must have the ability to respond to common inquiries or complaints from guests.
• Must have the ability to solve practical problems and deal with a variety of situations.
• Ability to operate POS Systems.

Responsibilities

• Greet and verbally acknowledge each guest promptly.
• Responsible for prompt, efficient, and courteous service of food and beverages to banquet and casino guests in accordance with venue and/or promotion/event standards.
• Ensure each station is ready for guests' arrival in accordance with Banquet Event Order.
• Knowledge of all event specification and details in accordance with Banquet Event Order.
• Complete knowledge of all menu items and how each item is prepared.
• Monitor guests' needs on a continual basis and ensure all requests are promptly fulfilled.
• General knowledge of operations at HCPN in order to answer guest inquiries regarding racing, slots, wagering, etc.
• Keep work area neat and clean in accordance with all PA Department of Health standards.
• Restock assigned station at end of shift and have ready for start of next shift.
• Ensure all necessary pre-shift/post-shift side work is completed daily.
• Attendance at any pre-shift meetings.
• Participate as a team member with all servers, bartenders, and any other casino personnel to ensure efficient operations.
• Responsible for maintaining a regular and consistent attendance record.

Benefits

• Day-one medical coverage.
• 401(k) matching.
• Annual performance bonus.
• Wellness programs designed to support financial, physical, and mental well-being.
• Paid time off that increases with the length of employment.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees