Catering Sales Manager - The Henry Hotel, Dearborn, MI

Hotel Equities•Dearborn, MI

13h•$58,000 - $60,000•Onsite

About The Position

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Catering Sales Manager for The Henry in Dearborn, MI.. The Henry, an Autograph Collection hotel, brings the best of Michigan to life through art-inspired design and premium amenities. Our lobby, guest rooms, and event spaces feature a thoughtfully curated selection of contemporary art, stunning chandeliers, and bold color accents that set an unmatched atmosphere of modern luxury. The hotel offers a variety of amenities, including pet-friendly accommodations, complimentary Wi-Fi, and a sparkling indoor pool, ensuring an exceptional stay in Dearborn, MI. This position performs catering sales duties and aids in managing accounts to achieve guest satisfaction and to solicit past and new business to ensure all catering revenue goals are achieved or exceeded. Coordinates the development and solicitation of business from all markets to ensure the necessary advance bookings needed for a successful and profitable catering operation for the hotel. This position is responsible for booking events, creating banquet event orders, contracts and finalizing function details. In addition to catering duties, this person will also be responsible for coordinating all corporate, wedding and special event business.

Requirements

Ability to listen effectively and to speak English clearly to communicate with customers and team members and prepare written complex reports of room availability and revenues generated.
Must have coordinating skills as pertains to determining time, place and sequence of operations or action.
Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
Ability to analyze information and make effective judgments.
All team members must maintain a neat, clean and well-groomed appearance (specific standards available).
1+ years sales/hotel experience preferred.
Proof of authorization/eligibility to work in the united states.
High school diploma or equivalent.
Protection from weather but not necessarily changes in temperature.
Must be able to frequently move freely about the hotel, including up and down stairs during shift and remain sitting for extended periods.
Requires handling objects or material using body members, hand tools and or special devices to work, move, or carry objects or materials.
Ability to lift and transport items weighing up to 25 lbs.
Must be able to frequently move freely about the office, and maintain manual dexterity to access computer via keyboard and operate office equipment, such as telephones, copiers, fax machine, computer systems etc.
Availability to work a variety of hours, varied tasks under varied conditions in accordance to business levels.
This position requires upto 50% travel. Frequentlytravelis outsidethe local area and overnight.
Must be able to meet deadlines as required, meet multiple deadlines as business demands.
Must be able to effectively interface and communicate in english with public and other team members daily.
Must be able to communicate effectively in a positive/upbeat fashion utilizing english; both orally and written.
Must exhibit positive interpersonal skills with focused attention to guest needs and varied business contacts.
Hearing and visual ability to observe and detect signs of emergency situations and to access and accurately input information using a moderately complex computer system.
Osha laws require the use of personal protective equipment (ppe) when performing work duties that have the potential of risk to your health or safety.
Normal routine involves no exposure to blood, body fluid or tissue, but exposure or potential for exposure may occur.

Nice To Haves

2 or 4-year college degree a plus.

Responsibilities

Handles accounts details so that pertinent aspects of solicitation and closing are complete and documented.
Communicates with other departments to ensure proper handling and servicing of accounts.
Maintains all files, correspondence and records in the department.
Answers telephones and responds appropriately to requests.
Prepares information for, meets with and entertains clients as deemed appropriate by potential business from that account.
Assists the supportive staff with the maintenance of sales files.
Orders amenities for meeting planners or vi p's.
Increases visibility of the hotel by actively participating in the community.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures including safety procedures and local, state and federal laws and regulations.
At all times projects a favorable image of the hotel group & hotel to the public.
Knowledge of a hotel structure and how all departments interact.
Conducts property site inspections with potential customers.
Travels to industry-related tradeshows in various destinations around the world.
Participates in key organizations as recommended by the director of sales.
Other duties as assigned by the director of sales.
Participate in manager on duty program.