Catering Sales Manager

Margaritaville Resort Cape Cod•Hyannis, MA

27d•$65,000 - $70,000

About The Position

Embark on a rewarding career at the vibrant Margaritaville Resort of Cape Cod. Join our team for a journey brimming with island fun, professional growth, and the essence of top-notch hospitality in an environment of fun, sun, and positive vibes. Job Overview: We are in search of a proactive and versatile Catering Sales Manager to join our team. The ideal candidate will be responsible for a wide range of catering operations, from sales and customer service to business development and market analysis.

Requirements

Proven experience in sales, customer service, and business development
Strong understanding of technical sales processes
Proficiency in Spanish is a plus
Ability to analyze market data and make strategic decisions based on findings
Excellent negotiation skills to secure profitable contracts
Familiarity with Salesforce or other CRM software for managing client relationships

Responsibilities

Develop and implement sales strategies to drive catering revenue
Provide exceptional customer service to clients, ensuring their catering needs are met
Identify and pursue new business opportunities through outside sales efforts
Analyze market trends and competitor activity to optimize catering offerings
Negotiate contracts with clients to secure catering agreements
Utilize Salesforce or similar CRM tools to track sales activities and client interactions
Responsible for proactively soliciting and managing group/catering-related opportunities with significant revenue potential. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team-related revenue goals. Ensures business is turned over properly and timely for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers to grow the account on behalf of the company.
Targets group/catering accounts, markets, or segments heavily emphasizing proactive solicitation and account saturation.
Partners with group/catering counterpart to effectively manage the business opportunity.
Responds to incoming group/catering opportunities for the property
Identifies, qualifies, and solicits new group/catering business to achieve personal and each property's revenue goals.
Focuses efforts on group/catering accounts with significant potential sales revenue.
Designs, develops, and sells creative catered events.
Maximizes revenue by upselling packages and creative food and beverages.
Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand, etc. and knows how to sell against them.
Closes the best opportunities for property based on market conditions and individual property needs.
Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
Handles complex business with significant revenue potential and customer expectations.
Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, trade shows, etc.