Catering Sales Manager

Bagel Brands•Columbia, DC

12d•Remote

About The Position

Bagel Brands is the parent company for your favorite breakfast brands, Einstein Bros. Bagels, Bruegger's Bagels, Noah's NY Bagels, and Manhattan Bagel. We believe in the bagel and how it has the unique ability to bring people together. Our team has a standard set of values and behaviors that allow us to spread a little more joy and happiness in the world. They let us laugh, smile, and enjoy each other’s company a little more. These are the behaviors that guide how we work, how we treat each other, and how we treat our guests. We believe that there is no better way to make someone’s day than with a warm, fresh-baked bagel and a heart-felt good morning. The Catering Sales Manager is responsible for driving catering and delivery sales within an assigned territory while strengthening Bagel Brands’ position as the preferred catering partner in local markets. This role develops and executes targeted sales strategies, builds strong relationships with new and existing customers, and partners closely with restaurant operations teams to ensure successful execution of catering orders and events. In alignment with Bagel Brands’ Mission, Vision, and Values, the Catering Sales Manager demonstrates ownership, collaboration, and creativity in identifying new business opportunities and delivering exceptional guest experiences through catering.

Requirements

Outside sales experience calling on both existing and new clients.
Proven ability to achieve sales goals through personal effort and strong relationship building.
Strong organizational, time management, and multi-tasking skills.
Ability to analyze market data and adjust sales strategies accordingly.
Strong interpersonal skills with the ability to build relationships internally and externally.
Excellent problem-solving and communication skills.
Proficiency in Microsoft Office and ability to quickly adapt to new systems or sales tools.
Ability to travel within assigned territory as needed.
Experience in multi-unit retail, restaurant, or hospitality environments.

Responsibilities

Territory Sales Leadership Own and manage catering sales performance within an assigned territory, driving revenue growth through proactive business development and relationship management.
Identify and pursue new catering opportunities through direct outreach, networking, and community engagement.
Maintain and grow relationships with existing clients to increase repeat business and long-term partnerships.
Execute territory sales strategies and targeted outreach campaigns to achieve catering revenue goals.
Sales Strategy & Business Development Develop and implement localized sales strategies aligned with company goals and guidance from the Director of Catering.
Analyze customer insights and market trends to identify new opportunities and improve performance in underperforming markets.
Contribute ideas and innovative approaches that enhance the effectiveness of catering sales programs and outreach efforts.
Support company-wide catering campaigns, seasonal promotions, and occasion-based sales initiatives.
Field & Operations Partnership Build strong relationships with restaurant operations teams to ensure seamless execution of catering orders and exceptional guest experiences.
Gather feedback from field leaders and customers to identify service improvements and operational opportunities.
Partner with operations to address challenges, improve processes, and ensure successful delivery of catering services.
Sales Reporting & Performance Tracking Track sales activity and maintain accurate reporting on outreach, pipeline activity, and territory performance.
Provide regular updates on sales activity, market insights, and performance trends to leadership.
Monitor progress toward revenue goals and adjust outreach strategies as needed.
Team Collaboration & Sales Leadership Contribute to a collaborative, high-performing catering sales culture by sharing best practices and supporting peers across markets.
Assist with training initiatives, sales campaigns, and targeted outreach efforts across the catering team when needed.
Serve as a positive ambassador of Bagel Brands’ culture and sales expectations.