Catering Sales Manager/Renaissance St. Louis Airport
About The Position
· Book all social catering functions in accordance with established goals set by hotel to reach expected revenues via the annual budget. · Develop a target sales and marketing plan with focus on social and meeting catering functions which will include a combination of sales calls, site visits and prospecting for future relationships. · Assist with the development of banquet menus. · Participate in 30-60-90 day banquet forecasting. · Coordinate in-house sales promotions and associate functions. · Greet client upon arrival. · Facilitate and communicate details related to catering functions to management. · Maintain professionalism in problem situations. · Maintain detailed records of discussions with guest, including all meeting setups, food and beverage, etc. · Upsell to improve revenue generation on property. · Be readily available during functions for consultation with client. · Flexible schedule required to accommodate client needs. · Preside at conference planning meetings where details related to group coordination will be discussed and reviewed by management. · Participate in site reviews. · Conduct exit interviews with clients to solidify repeat business and distribute results. · Participate in the preparation of the annual hotel budget. · Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.
Requirements
- Minimum lifting of 20 pounds.
- Pushing, bending, stooping, upward reaching, manual dexterity.
- Hearing, writing, typing.
- Minimum pulling of 20 pounds.
- Other duties may be assigned.
- Must have a comprehensive knowledge of all hotel departments and functions.
- Must have a comprehensive knowledge of applicable Federal, state, and local health, safety, and legal regulations.
- Must have exceptional mathematical and computer skills.
- High school education and relevant training and experience required. Additional education preferred.
- Ability to timely obtain any required licenses or certificates.
- CPR training required; first aid training preferred.
- Additional language ability preferred.
Nice To Haves
- Additional education preferred.
- First aid training preferred.
- Additional language ability preferred.
Responsibilities
- Book all social catering functions in accordance with established goals set by hotel to reach expected revenues via the annual budget.
- Develop a target sales and marketing plan with focus on social and meeting catering functions which will include a combination of sales calls, site visits and prospecting for future relationships.
- Assist with the development of banquet menus.
- Participate in 30-60-90 day banquet forecasting.
- Coordinate in-house sales promotions and associate functions.
- Greet client upon arrival.
- Facilitate and communicate details related to catering functions to management.
- Maintain professionalism in problem situations.
- Maintain detailed records of discussions with guest, including all meeting setups, food and beverage, etc.
- Upsell to improve revenue generation on property.
- Be readily available during functions for consultation with client.
- Flexible schedule required to accommodate client needs.
- Preside at conference planning meetings where details related to group coordination will be discussed and reviewed by management.
- Participate in site reviews.
- Conduct exit interviews with clients to solidify repeat business and distribute results.
- Participate in the preparation of the annual hotel budget.
- Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
