Catering Sales Manager - Georgia International Convention Center

PROOF OF THE PUDDING • Atlanta, GA

7d • Onsite

About The Position

Proof of the Pudding provides food and beverage services using the freshest produce and ingredients available. Proof of the Pudding offers fine-quality concessions and catering for meetings, exhibit hall booths, conventions, and special events. Georgia International Convention Center includes a 9,800 sq. ft. state-of-the-art culinary arts center and Georgia's largest ballroom at 40,000 sq. ft. Proof of the Pudding is seeking an additional Catering Sales Manager (CSM) to provide support to the Proof of the Pudding Sales Team. The CSM is a management position designed to enhance and amplify venue sales, event creativity & design, and foster new and existing client relationships. The ideal applicant is highly motivated, driven to exceed their goals, professional in demeanor, and has a passion for large, upscale events. The job often involves attending industry and networking events, telemarketing, advertising and contacting the competitions client base. Georgia International Conference Center’s proximity to Hartsfield-Jackson Atlanta Airport makes it a convenient and demanding location for executive conferences, weddings, and high-profile events. As Georgia’s second largest convention center, every day brings new opportunities to create, design, and execute memorable events for a variety of guests.

Requirements

• Ability to office from GICC located in College Park, GA.
• Must have 2+ years of experience in catering or hospitality sales
• Must have Strong Food and Beverage and Sales background – Experience coordinating and managing large scale events is preferred
• Excellent listening skills, creative with menu development, excellent customer service to go above and beyond clients’ needs
• Experience with Delphi is a plus
• Must be professional in demeanor and personable
• Experience with prospecting, selling and negotiating skills
• Passion for creating innovative and memorable events
• Excellent listening and communication skills
• Renowned time management and organization skills
• Strong Customer Service skills with the desire to go above and beyond a client’s needs
• The ability to work alone and as a team
• Strong attention to detail
• Demonstrate comprehension of the job, including policies, practices, and relationships.
• Possess the expertise and skill levels required of the job and perform with quality.
• Dependable, reliable and follows through on projects from inception to completion.
• Willing to put in as much time as necessary to complete tasks.
• Demonstrate a win-win attitude: “see it, own it, solve it.”
• Acts with integrity, honesty and knowledge that promote the company’s culture, values and beliefs while maintaining the highest standards of professional conduct.
• Observe safety and security standards.
• Use equipment and materials properly.
• Comply with safety standards and personal protective equipment requirements.
• Report potential unsafe conditions or practices to appropriate person immediately.
• Promote restaurant safety, cleanliness and security compliance at all times.
• Cooperate and be willing to work as a team player to achieve goals and tasks accurately, efficiently and timely.
• Communicate clearly and effectively with mutual respect, understanding and trust to fellow associates, managers, supervisors and guests.
• Listen carefully to opinions and views of others; state understanding of what has been heard.
• Contribute new ideas and suggestions to enhance productivity and efficiency.
• Be proactive in troubleshooting problems or issues and take action to mitigate potential problems.
• Possess the ability to learn new tasks and adjusts well to new situations.
• Perform well under tight time schedules and pressures to change direction quickly.
• Demonstrates a sense of urgency.
• Is welcoming, friendly and smiles when visible to guests.

Responsibilities

• Experience with prospecting, selling and negotiating skills
• Obtaining New Clients and fostering relationships into events and business
• Coordinating walk-throughs with clients to sell the space and products
• Maintaining existing client relationships through Delphi database - follow-up calls, emails, notes and bi-monthly sales calls/drops to assigned venues
• Create personalized proposals/sample menus based on clients’ needs; create contracts, purchase orders & vendor invoices in a timely fashion; create & distribute floor plans with venue manager for clients and Operations team review
• Consistent follow-up with clients to increase closing percentage
• Inter-departmental communication within the Operations, Sales & Culinary teams for specific events through a detailed Banquet Event Order & kitchen sheet; must communicate effectively on any pop-ups and last minute event updates
• Attend all booked events to greet the client and ensure the event details are executed accordingly until the food is presented; introduction made to the event captain to meet the client to run the event until close
• Ensure the billing procedures are followed and the event is closed out properly in Delphi.
• Attend networking events; HSMAI, GAMPI, ACVB, ISES, SHRM, GSAE, ECEP
• Keep events organized and updated in BEO software and email communications internally and externally to clients
• Coordinate décor needs, linen orders, specialty items with operations team internally and upsell options to clients
• Continuously expand your knowledge of Food & Beverage and catering trends to bring creativity and innovation to the F&B program
• Performs other related duties as needed

Benefits

• Proof is pleased to provide all full-time eligible employees with Basic Life and AD&D as well as long term disability at no cost to employees
• Full-time eligible employees may choose to enroll in optional benefits, including Medical, Dental, Vision, and Voluntary Life and AD&D, Short Term Disability, Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospitality Indemnity
• Additional benefits include a cell phone stipend, and daily lunches in the office

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree