Catering Sales Manager

Marriott International • Tallahassee, FL

391d • $50,000 - $55,000

About The Position

The Catering Sales Manager at the DoubleTree by Hilton Tallahassee is responsible for proactively soliciting and managing catering sales opportunities. This role focuses on building long-term customer relationships to achieve sales objectives and ensuring smooth service delivery for events. The manager will collaborate with the operations team, oversee event efforts, and maintain effective communication with clients and team members.

Requirements

• Brand experience preferred, but not required.
• Some experience in hotel sales environment required.
• Experience with Delphi, SalesPro, or similar computer systems preferred.
• Excellent time management skills.
• Strong organizational skills.
• Strong customer service orientation.
• Self-motivated and results-oriented with a positive attitude.
• Creative problem-solving skills.

Responsibilities

• Collaborate with the operations team to develop and implement comprehensive plans for groups and events.
• Oversee the events efforts for the hotel and mentor team members.
• Nurture client relationships through upselling and proactive customer service after contracts are signed.
• Plan, organize, and manage all aspects of events and group meetings from conception to completion.
• Ensure MCR Events SOPS are followed and completed accurately.
• Maintain an organized file management system to meet client needs effectively.
• Identify and act on business opportunities by staying informed about market trends and competition.
• Communicate effectively in verbal and written form with guests and associates.
• Continuously improve customer service by integrating feedback into action plans.
• Negotiate with clients for banquets and meetings, ensuring all arrangements are communicated to other departments.

Benefits

• Hotel Discounts
• Weekly Pay
• Paid Time Off
• Retirement Options
• Referral bonuses
• Career advancement & upward mobility
• Health, Dental, Vision Insurance available after 30 days of employment for full-time team members

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees