Catering Sales Manager

Mount Washington Hotel • Carroll, NH

321d

About The Position

The Catering Sales Manager will creatively solicit events such as weddings, galas, corporate and association events, and social parties in order to exceed revenue goals through active solicitation in compliance with property policy while maintaining high standards of quality and efficiency. This position is eligible for the Omni Sales Incentive Plan.

Requirements

• Bachelor's Degree or equivalent experience preferred.
• Minimum of 1 year hotel sales/catering experience and/or successful completion of Omni LID program.
• Knowledge of the operations of the hotel industry.
• Dynamic, enthusiastic, creative leader who thrives under pressure and is able to perform multiple functions and troubleshoot when needed.
• Command of the English language both written and verbal, with the ability to demonstrate warmth and empathy when engaging with others.
• Must have proven selling, negotiating and presentation skills.
• Requires knowledge of advanced sales techniques.
• Highly developed customer service skills with strong attention to detail.
• Proficient computer skills including but not limited to Microsoft Word, Power Point, Excel, and Outlook. Delphi experience preferred.
• The ability to delegate, effectively train and coach.
• Must be able to work a flexible schedule including nights, weekends and holidays.

Responsibilities

• Solicitation of direct-selling in the Catering market.
• Selling and developing of the overnight ski group market.
• Event planning and detailing for booked events.
• Maximize Catering revenues wherever possible and minimize erosion of check averages from price-sensitive groups.
• Communication of function-arrangement to all responsible hotel departments.
• Communication with clients prior to events to initiate, negotiate, and close contracts for all catered functions.
• Creation of profitable menus and distribution of client expectations to Food & Beverage Departments.
• Coordinate Catering support services (flowers, entertainment, decoration, A/V, etc.) to provide complete client satisfaction.
• Physically double-check all function arrangements against specifications of client. Correct where necessary.
• Client contract and effective communication to ensure repeat bookings.
• Update and increase client prospects through active prospecting.
• Maximize revenues for the hotel through up-selling techniques.
• Other duties as assigned by Director of Catering.

Benefits

• Comprehensive healthcare coverage with options for medical, dental, and vision plans.
• Paid time off for relaxation and rejuvenation.
• Financial security through a 401(K) matching plan and pre-tax Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
• A great voluntary benefits program that includes: critical illness, hospital indemnity, and accident coverage, life and AD&D insurance, legal services, and identity theft protection, access to whole life insurance, telemedicine, and pet insurance.
• Complementary Golf, Skiing and Riding.
• Discounts on dining, retail, and spa services, as well as savings on ski, golf rentals, and other activities.
• Support services including an Employee Assistance Program (EAP), TravelConnect for emergencies while traveling, and adoption services.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree