Catering Sales Manager

Oak View Group • Providence, RI

309d • $60,000 - $65,000

About The Position

The Catering Sales Manager has a primary duty of making Food & Beverage sales and obtaining orders for venue. This position is responsible for generating, managing, and coordinating outside catering sales, as well as initiating, directing, and implementing functions in the Food & Beverage Department. The Catering Sales Manager will independently manage and oversee all aspects the groups Food & Beverage operations from menu development, BEO creation, on site timeline and operations, and finalization. The Catering Sales Manager maintains a consistently positive and professional relationship with internal and external clients. The Catering Sales Manager will handle sales and customer service issues including providing outstanding customer service; researching, resolving, and clarifying invoice questions; and providing knowledgeable and appropriate suggestions regarding menu selections. The Catering Sales Manager will facilitate the flow of information internally, as well as communicate with all guests and vendors. The Catering Sales Manager will work closely with the Food and Beverage Director as well as, the Director of Sales & Event Services, and the Food & Beverage General Manager. Must be available to assist with general catering operations as needed.

Requirements

• High School diploma or equivalent (G.E.D.), plus minimum 6 months related hospitality industry experience and/or training.
• 3 or more years in a sales role, with verifiable sales success.
• Demonstrated proficiency and successful experience in catering sales generation, contract negotiation and pricing, event scheduling, training, catering, banquets and menu development.
• Ability to work independently as well as collectively with the Sales team members.
• Demonstrated proficiency in computer applications (Microsoft Office programs with an emphasis on creating word documents, Excel spreadsheets, email); working knowledge of POS systems.
• Ability to adhere to high standard of business etiquette, professional verbal and written communication.
• Ability to consistently represent the Company in a professional, positive and knowledgeable manner.
• Ability to adhere to highest standard of confidentiality and discretion.
• Demonstrated ability to produce detail-oriented, accurate work.
• Ability to work a varied schedule, which may include weekends and evenings, as required to ensure outcome.
• Ability to travel to outside sales calls and/or events.
• Proven ability to make solid, appropriate and independent decisions.

Responsibilities

• Responsible for negotiating, authoring, and submitting finalized BEOs and Food & Beverage invoices to client and internal staff.
• Work with the Sales and Event Management team on the execution of each event.
• Address or coordinate all Catering requirements and requests in a timely and helpful manner.
• Maintain accurate records for all Catering sales activities.
• Communicate daily with the Food & Beverage Director, banquet staff, and Operations Staff about the needs of our guests and their expectations.
• Maintain an extensive client database for follow-up sales calls and contact (in person, phone, email, mail, etc.).
• Assist with follow-up of guests' Food & Beverage experience at the venue, ensuring that all issues have been addressed.
• Assist in the planning and coordination of catered events as directed.
• Serves as primary Food & Beverage contact once the contract is signed; approves any inventory or other changes and responds to questions or concerns in a timely manner.

Benefits

• Health, Dental and Vision insurance
• 401(k) savings plan
• 401(k) matching
• Paid time off (vacation days, sick days, and 11 holidays)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED