Catering Sales Manager - Westin Tempe

French Lick Resort • Tempe, AZ

84d

About The Position

The Westin Tempe is looking for a FT - Catering Sales Manager to join our amazing Team! A Catering Sales Manager takes part in servicing our guests around our beautiful Hotel and you'll be part of a great team of helpful people who are passionate about delivering exceptional service. This task is to be handled in a friendly, courteous, timely, and professional manner resulting in an extremely high level of guest satisfaction. As a Catering Sales Manager, you'll be the face of the hotel for new and returning clients, building lasting relationships and creating memorable experiences. You'll play a key role in driving revenue by booking rooms, event spaces, catering, and additional services, while ensuring every detail exceeds guest expectations. This role is all about growing business, maintaining strong partnerships, and delivering results that meet - and exceed - revenue goals.

Requirements

• Basic hotel product knowledge including staffing, operations, safety, and security.
• Basic knowledge of hotel structure/layout and departmental interactions.
• Basic knowledge of various types of setup styles used in meeting rooms.
• Extensive knowledge of market and related meeting industry.
• Proficiency in computer systems including Word, Excel, Access, Outlook, Marriott and in-house systems.
• Ability to communicate in English.
• Self-starting personality with an even disposition.
• Ability to maintain a professional appearance and manner at all times.
• Ability to effectively communicate with customers in a friendly and positive manner.

Responsibilities

• Service guests around the hotel in a friendly and professional manner.
• Build lasting relationships with new and returning clients.
• Drive revenue by booking rooms, event spaces, catering, and additional services.
• Ensure every detail exceeds guest expectations.
• Maintain strong partnerships and deliver results that meet revenue goals.

Benefits

• Team Member and Family Room Discounts for both Crescent Hotels and Resort and Marriott Hotels.
• Flexible Schedules.
• Career Growth & Development.
• Insurance Benefit Available for both Full Time and Part Time Team Members.
• 401k Plan and Company Match Program.
• Vacation Pay / Sick Pay for Full Time and Part Time Team Members.
• Holiday Pay for Full Time Team Members.
• Amazing Recognition Programs/Giving Back - Community Outreach.
• Tuition Reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level