Catering Sales Manager - Cleveland Zoo

Aramark • Cleveland, OH

376d

About The Position

Aramark is currently seeking a Catering Sales Manager to support the Cleveland Zoo. The Sales Manager oversees catering sales and operations to implement special events in line with client expectations. This Salaried Full-Time position offers a wide array of comprehensive benefit programs and services. We designed our benefits to promote a culture of health and wellbeing.

Requirements

• Bachelor's degree preferred or at least 3 years of related experience required
• Previous experience in a supervisor or manager level role in special events, hospitality, or catering required
• Ability to maintain effective client and customer rapport for mutually beneficial business relationships required
• Must have excellent interpersonal communication, client relations, and ideally sales skills
• Must be comfortable working in a collaborative team dynamic
• Complete Food Handlers and Alcohol Service Certifications as required
• Requires occasional lifting, carrying, pushing, and pulling up to 50 lbs. and ability to stand for extended periods of time
• Must have availability to work event-based hours including evening, weekend, and potentially holiday hours

Responsibilities

• Oversee entire special events sales process through event execution
• Lead generations, responding to customer inquiries, developing proposals and contracts
• Maximize revenue through upselling and offering enhancements to exceed client expectations
• Develop and maintain effective client and customer rapport, providing creative solutions to clients' needs, managing event detailing, tours, tastings, contracts, payments, and event operations
• Create, manage, and communicate banquet event orders, connect with vendors, and deliver consistent quality in planning and carrying out events
• Collaborate with culinary and operations departments on menu development, event detailing, and event execution
• Recruit, schedule, train, and develop employees to ensure standards are followed ensuring quality in final presentation and service
• Ensure accurate reporting of all catering related revenue, expenses, and receivables, deliver sales, food, and labor targets and maintaining department budgets
• Ensure compliance with all food, occupational and environmental safety policies

Benefits

• Comprehensive benefit programs and services designed to promote a culture of health and wellbeing

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Food Services and Drinking Places
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees