Catering Sales & Events Specialist

ISS • Wellington, FL

10d • $55,000 - $60,000

About The Position

The Catering Sales & Events Specialist supports the Director of Sales & Catering by assisting with catering sales execution, client communication, and event coordination. This role plays a critical part in ensuring seamless sales-to-execution handoffs by supporting BEO development, maintaining client relationships, and managing administrative and coordination tasks within the sales and catering function.
This position is ideal for a highly organized, client-focused professional with a strong interest in catering sales, events, and hospitality operations.

Requirements

• Bachelor’s degree in Hospitality Management, Business, Sales, Marketing, or related field preferred, or equivalent experience.
• 3–5 years of experience in catering, events, hospitality sales, or sales support roles.
• Experience working with BEOs, catering software, CRM tools, or sales tracking systems preferred.
• Strong organizational skills with the ability to manage multiple events and deadlines simultaneously.
• Excellent written and verbal communication skills.
• High attention to detail and accuracy.
• Ability to work independently while supporting senior leadership.

Responsibilities

• Serve as a key point of contact for catering clients, supporting communication before, during, and after events.
• Assist with responding to catering inquiries, proposals, and follow-ups to support revenue growth.
• Maintain accurate client records, contracts, and correspondence within sales systems.
• Support the Director of Sales & Catering with sales pipeline tracking, reporting, and follow-up activities.
• Prepare, review, and distribute Banquet Event Orders (BEOs) to ensure accuracy and alignment with client expectations.
• Coordinate event details across internal teams, including culinary, operations, and service staff.
• Track changes to events and communicate updates clearly and timely to all stakeholders.
• Assist with post-event reconciliation, billing coordination, and client follow-up.
• Manage calendars, deadlines, and documentation related to catering sales and events.
• Support preparation of sales presentations, proposals, and internal reporting.
• Maintain organized digital and physical files related to catering sales activities.
• Assist with forecasting, revenue tracking, and performance metrics as requested.
• Represent ISS & Guckenheimer professionally in all client interactions, reinforcing brand standards and service excellence.
• Partner closely with the Director of Sales & Catering to ensure alignment with broader sales and business development strategies.
• Support continuous improvement of catering sales processes, tools, and client experience.

Benefits

• ISS offers full-time employees a variety of benefits, including medical, dental, life, and disability insurance, as well as a comprehensive leave program based on employment status.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level