Catering Sales & Events Manager

Balboa Bay Resort & Club • Newport Beach, CA

129d • $70,000 - $78,000

About The Position

Balboa Bay Resort, nestled in picturesque Newport Beach, California, is a luxurious waterfront haven celebrated for its exceptional service and captivating ambiance. Our commitment lies in curating unforgettable experiences and events for our guests. This role is responsible for driving sales in the wedding and social markets while curating personalized experiences that reflect the resort’s luxury standards. The ideal candidate is confident, detail-oriented, and thrives in building strong relationships with clients and industry partners. Previous experience in a luxury or high-end hospitality environment is required.

Requirements

• Previous catering sales or event management experience in a luxury hospitality environment, with a strong focus on weddings and social events.
• Proven ability to meet and exceed sales goals.
• Strong organizational skills and meticulous attention to detail.
• Excellent written and verbal communication skills; confident in client-facing interactions.
• Creative problem solver with the ability to design unique and memorable event experiences.
• Willingness to work evenings, weekends, and holidays as required by event schedules.
• High school diploma or general education degree (GED), or equivalent combination of education and experience. Bachelor’s degree in Hospitality desired.
• Minimum of 2 years of catering sales experience.
• Excellent communications skills and effectively interact with all levels of employees, guests and vendors.
• Proven ability to work independently, as well as a part of a team.
• Well organized, outgoing, team-oriented and creative.
• Ability to work under pressure; must be able to multi-task and possess excellent follow-up skills.
• Advanced computer skills including Word, Excel and Outlook.

Nice To Haves

• Established network within the wedding and social events community is a plus.
• Previous independent hotel, non-brand 4- or 5-Star hotel experience, preferred but not required.
• Opera, Salesforce FDC, ProposalPath and Cvent experience preferred.

Responsibilities

• Lead all aspects of catering sales for weddings and social events, including prospecting, soliciting, and securing new business while maintaining strong relationships with repeat clients.
• Conduct site inspections, client meetings, and detailed event planning sessions to ensure each event reflects the client’s vision and the resort’s service standards.
• Develop creative proposals and personalized event packages tailored to client needs.
• Negotiate contracts, establish pricing parameters, and confirm arrangements in writing.
• Collaborate closely with Event Services, Food & Beverage, and other resort departments to ensure flawless execution of contracted details.
• Achieve and exceed monthly, quarterly, and annual sales goals.
• Maintain accurate records of accounts, client communications, and event details in the appropriate systems.
• Stay engaged in the industry through active participation in organizations such as WIPA, ABC, MPI, and Engage Summits, as well as by attending tradeshows and networking events.
• Monitor market trends and competitor activity to identify opportunities for growth.
• Consistently deliver professional, responsive, and friendly service to both clients and colleagues.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Bachelor's degree