Catering Operations Manager

French Lick Resort • Los Angeles, CA

36d • $68,640 - $88,400

About The Position

Delaware North's Patina Group is searching for a Catering Operations Manager to join our team at Patina Event Catering in Los Angeles, California. Our ideal candidate is a detailed-oriented individual with extensive background in event planning, managing logistics, teams, scheduling, budgets and event execution to create exceptional experiences for our guests.

Requirements

• A minimum of three years of catering management and operations experience in a fine dining venue is required.
• Experience in food preparation, inventory and cost control, scheduling, and purchasing.
• Excellent customer service orientation, communication, and organizational skills.
• Ability to analyze data and make decisions.
• Must be familiar with standard food and beverage equipment.
• Ability to work event hours, including some holidays, weekends, and evenings.
• Strong interpersonal skills and the ability to work in a team-oriented environment.

Nice To Haves

• Bachelor's degree in hospitality management or related preferred.

Responsibilities

• Partner closely with clients, guests, and catering staff to produce exceptional events that drive referrals and positive public opinion.
• Plan, coordinate, and execute all catering events from start to finish and ensure the highest quality of product and service throughout.
• Manage the customer decision and relationship process.
• Organize the necessary banquet, kitchen, and service staff and arrangements for each event.
• Maintain an excellent track record of budgetary management and exceeding guests' expectations.
• Document and review all records for each catering event and analyze what can be done to improve booking sales.
• Facilitate repeat and new business for catering functions.
• Maintain an excellent knowledge of food, wine, and spirits while marketing our brand.
• Develop effective presentations both verbally and in writing where ideas, opinions, recommendations, and conclusions display strong understanding and expertise in the sales process.
• Design and deliver appropriate catering menus by collaborating with clients and chefs.

Benefits

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 251-500 employees