Catering Manager

Salamander Palm Beach Employer LLC•Palm Beach Gardens, FL

About The Position

The Catering Manager position will be responsible for the selling, servicing and successful implementation of social events, weddings and local meetings/conferences based on their market deployment. In addition to event selling and servicing, the Catering Manager may also be responsible for coordinating with the sales and revenue team for social group blocks. The Catering Manager will execute solid business development strategies, target new catering market targets to include but not limited to trending luxury buyers to achieve their financial goals.

Requirements

Flexible work hours to include weekends and holidays in order to meet the demands of a 24-hour operation
Computer skills required: Microsoft Office – Word, Excel, PowerPoint, Outlook, Delphi fdc, Micros, Versa/Agylysis
Refined verbal and written communication skills
2 years in Hotel Sales and/or Event Planning
A true desire to satisfy the needs of others in a fast-paced environment
Multitasking skills
Negotiation skills
Ability to meet deadlines, targets
Good problem-solving skills
Interpersonal skills
Possesses a great attitude and friendly demeanor
Works well as a team and shows respect in the workplace
Excellent service skills including etiquette and ability to work with the public.
Knowledge of communications skills, organization skills, ability to deal with diverse clientele, golf knowledge.

Responsibilities

Selling and servicing events.
Primary sales efforts are in Banquet Food and Beverage, and include menu planning, agenda setting and hotel meeting services.
Contract review, and facilitating communication before, during and post event with pertinent hotel staff to ensure a high level of service.
Host hotel tours, maintain strong customer relationships, participate and may lead event meetings and other staff meetings, and work as a team member with the sales and catering/conference staff.
Provide the highest quality of service to the customer. Quick and timely responses to all calls, emails.
Prepare resumes and banquet event orders for groups prior to group arrival and review all details in weekly Staff Meeting.
Adhere to the Catering and Conference Services Department’s standard operating procedures.
Flexible work hours to include weekend and holidays in order to meet the demands of a 24-hour operation
Works closely with an assigned Administrative Assistant and other support staff.
Additional tasks and special projects will be assigned as needed.
Some administrative responsibilities will include, but are not limited to, the specific catering financial reports: weekly and month end Catering Pace, weekly and monthly Forecasting, etc.
Assigned a financial goal that will be part of the overall Catering goal.
Paid quarterly based on the outlined sales incentive plan.