Catering Manager - Hilton Fort Lauderdale Marina

Hilton•Fort Lauderdale, FL

4d•Onsite

About The Position

The Hilton Fort Lauderdale Marina is looking for their next Catering Manager. Our hotel, which features 595 guest rooms, is located on the Intracoastal Waterway and just a four-minute walk to the Broward Convention Center. Features a total of 37050 square feet of meeting space. Our ideal candidate is a motivated hospitality professional with at least one year of hotel catering or group experience, proven success selling to local catering, education, and association markets, and a talent for flawlessly detailing group business from start to finish. We require a flexible work schedule, including evenings and weekends, based on group event needs. The candidate must demonstrate skills and ability to manage group events with attention to detail to execute them successfully. Shift Pattern: Typical office hours of 8:30AM – 5:00 PM with required flexibility to adjust schedules for early mornings or late evenings on all days based on assigned groups. Pay Rate: This is a hourly role that is eligible to participate in the Hilton Incentive Plan. What will I be doing? As a Catering Manager, you will be responsible for the development of market segment(s) including solicitation of new customer relationships, and negotiation of business through proposals and contracts to close business. Creative design of menus and events to maximize revenue and event experience. Maintain existing relationships with corporate and social accounts. Fostering all internal customer relationships to ensure consistent, high level service throughout the pre-event, event, and post-event phases of events. Directs event logistics to affected departments and team members responsible for event execution. Serve as the primary contact and is responsible for his/her experience.

Requirements

At least one year of hotel catering or group experience
Proven success selling to local catering, education, and association markets
A talent for flawlessly detailing group business from start to finish
A flexible work schedule, including evenings and weekends, based on group event needs
Demonstrate skills and ability to manage group events with attention to detail to execute them successfully

Responsibilities

To organize, plan and prioritize your duties by developing plans and goals.
Timely communication to internal and external clients via telephone, email, written documents or in person.
Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
Demonstrate knowledge of job systems, products, systems, and processes.
Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.
Selling and influencing both internal and external clients.
Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.
Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed.
Participate in customer site inspections and assist with the sales process as necessary.
Other duties as necessary based on business needs.
Regular attendance.

Benefits

Access to pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
401K plan and company match to help save for your retirement
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs