Catering House-person - One World Observatory [NYC]

ASM Global•New York, NY

1d•Onsite

About The Position

The Banquet/Catering house-person will assist with event space set-up including furniture placement and equipment distribution based on the specific catering clientele needs for each event. This role is for One World Observatory, which is positioned at the top of One World Trade Center—the tallest building in the Western Hemisphere—on levels 100, 101, and 102. One World Observatory provides guests with unique, panoramic views of New York City, its most iconic sites, and surrounding waters from 1,250 feet, complemented by a customized guest experience including special interactive experiences and dining options.

Requirements

High school diploma or equivalent required
Ability to work long hours and flexible shifts, including mornings, nights, weekends, and holidays
Ability to transport items weighing up to 100 lbs. on a continuous basis
Ability to work independently or collaboratively in a team environment to set up and execute events
Strong willingness and drive to exceed guest expectations
Ability to effectively listen and take direction from supervisors and management
Excellent knowledge of food and beverage preparation, service standards, guest relations, and etiquette
Ability to read and interpret floor plans accurately
Knowledge of appropriate table settings, service ware, and event configurations
Ability to read, speak, and write in English to effectively communicate with management, coworkers, and guests
Must maintain high standards of personal hygiene and a well-groomed appearance
Physical stamina to perform tasks requiring full-body movement such as climbing, lifting, balancing, walking, and handling materials
Ability to bend, stretch, twist, and reach with arms and legs as required by event operations
Ability to use core strength to support physical exertion repeatedly or continuously without fatigue
Manual dexterity and coordination to handle, install, position, and move materials efficiently and safely
Must be available to remain standing for extended periods of time
Practice safe work habits at all times, follow company policies, procedures, and safety regulations, and complete all required safety training

Nice To Haves

Previous experience in hospitality, catering, or event operations preferred
Experience handling event furniture, equipment, or large-scale room setups is an asset
Training or certification in hospitality safety standards (OSHA, ServSafe, or equivalent) preferred

Responsibilities

Assist with event space set-up, including furniture placement and equipment distribution, according to the specific needs of each catering event
Move, place, and remove furniture as required for event set-up and breakdown
Count, organize, and distribute event equipment such as tables, chairs, rolling bars, china, silverware, glassware, and related items
Manage linen storage, distribution, and return, ensuring proper handling and cleanliness
Clean and polish all event-related furniture, fixtures, and equipment, including tables, chairs, rolling bars, action stations, glassware, silverware, and china
Participate in event breakdown by collecting and returning all furniture, equipment, beverages, linens, and service items to designated areas
Retrieve and deliver supplies and equipment from catering storage areas as needed
Maintain overall cleanliness and organization of all catering storage and staging areas
Attend all mandatory meetings and training sessions
Bus tables efficiently during events, maintaining a clean and organized service area
Perform all assigned side work as directed by supervisors or management
Carry out general cleaning tasks to comply with health, safety, and sanitation standards
Perform other related duties as assigned by management or supervisory staff