Catering Coordinator

Four Seasons Hotels and Resorts • Puerto Rico, TX

3d

About The Position

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Nestled along a two-mile (3.2-kilometre) stretch of beach in Puerto Rico’s Bahia Beach community, Four Seasons Resort and Residences Puerto Rico is also surrounded by its own 483-acre (195-hectare) private nature reserve. The property is seamlessly integrated with its natural surroundings, allowing guests and residents to immerse themselves in the white sand beaches, verdant walking trails, and myriad outdoor activities – from golf, tennis, swimming and beyond. The Catering Coordinator is responsible for for providing administrative support to the Catering team while being familiar with all aspects of the catering services planning process.

Requirements

• Prior administrative experience, preferably in a luxury hotel or resort.
• Excellent personal presentation and interpersonal skills.
• Ability to handle a large volume of telephone calls in an efficient and courteous manner.
• Strong time management skills: ability to multi-task, set priorities, and adjust to changing conditions.
• Willing to work in a fast-paced environment.
• Ability to operate all computer equipment necessary to perform the job; knowledge of Microsoft Office Suite, Delphi, Opera, and Salesforce preferred/is a plus.
• Excellent communication and interpersonal skills; ability to work closely with other departments and communicate clearly and effectively with colleagues and guests.
• Excellent communication in both English and Spanish language required

Nice To Haves

• knowledge of Microsoft Office Suite, Delphi, Opera, and Salesforce preferred/is a plus.

Responsibilities

• Receive and respond to incoming telephone calls in accordance with Four Seasons Standards.
• Prepare accurate written correspondence including letters, contracts, proposals, reports, Banquet Event Orders (BEO), schedule of events, printed menus, and e-mails.
• Maintain information systems, which include but are not limited to menu input, average check update, BEO, merge document templates, assigning inquiries in different platforms.
• Run and distribute daily, weekly, and monthly reports as required by the Catering & Conference Services team.
• Support managers by coordinating site inspections, menu tastings, and internal communication with operational departments.
• Assist clients in the absence of a Catering or Conference Services Manager, providing prompt, professional, and solution-oriented service.
• Ensure event spaces and collateral are presentation-ready, reflecting luxury brand standards.
• Communicate effectively with Banquets, Culinary, Rooms, and other operational teams to relay client needs and special requests.
• Provide general administrative support and perform the duties of other team coordinators when required.

Benefits

• Energizing Employee Culture where you are encouraged to be your true self!
• Competitive salary and a comprehensive benefits package
• Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan)
• Complimentary accommodation at other Four Seasons Hotels and Resorts
• Complimentary dry cleaning for business clothing
• Complimentary employee meals
• Paid holidays, vacation, and sick days
• Culinary, retail and wellness experiences at special rates

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed