Catering Coordinator - Plum Market

Plum Market • West Bloomfield Township, MI

1d • Onsite

About The Position

The Catering Coordinator will be responsible for catering sales and production in each store. They will provide and model exceptional guest service. Their primary responsibility is securing catering orders, generating BEO’s, collecting payment, coordinating the work load, logistics, growing catering sales and supporting the prepared foods department.

Requirements

• Must have a love of natural, organic and specialty food.
• Ability to sell Catering services.
• Must have a minimum of two years managerial experience.
• Ability to oversee, organize team and execute events.
• Team player, involved at any level to ensure client expectations are exceeded.
• Must have strong organizational skills and the ability to meet deadlines.
• Must have a strong understanding of catering operations.
• Excellent written and verbal communication skills
• Ability to work a variety of shifts including nights, weekends and Holidays.
• Have knowledge of the Ann Arbor market as well as catering contacts.
• Stand and walk for up to 4 hours without a break.
• Ability to bend and stoop to grasp objects, climb ladders, lift loads, up to 50 lbs. unassisted, push and pull carts weighing up to 100 lbs. unassisted.

Nice To Haves

• An associate’s degree in catering or food service strongly preferred.

Responsibilities

• Model and provide exceptional guest service.
• Oversee the successful completion of In-Store Catering.
• Will train, mentor and coach Team Members to succeed.
• Effectively resolve client issues.
• Meet deadlines in regards to catering preparation.
• Generate a folder with BEO & follow up comments for each catering (actual quantities, performance notes, time adjustments, positive performance points, areas to improve) that takes place.
• Having I-Pad charged and ready for presentation with menus, testimonials, note pad, and tape measure for any face to face meeting with potential client.
• Generating menu for clients with accurate pricing, menu descriptions, and labor.
• Making sure all BEOs are accurate per the BEO SOP and are distributed to proper team members & hung in proper boards in prepared foods department.
• Following up with guest, as needed to gain any feedback.
• Must process all invoices for accounting purposes in a timely manner.
• Successfully acquire new catering clients.
• Effectively communicate with guests, Team Members and Store Leadership.
• Thorough knowledge of all relevant Plum Market policies and standards.

Benefits

• Flexible Scheduling – Full-time and part-time positions available with a variety of retail shifts to support work-life balance.
• Comprehensive Training – We invest in our Team Members with exceptional training programs.
• Competitive Holiday Pay – Earn time and a half for working on five federally recognized holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, and Thanksgiving.
• Career Growth Opportunities – As a growing company, we provide promotional pathways, so you can grow with us!
• Comprehensive Benefits Package – Medical, dental, and vision coverage for you and your family.
• 401(k) with Company Match – Available after just six months.
• Team Member Discounts – Enjoy 20% off grocery purchases and 50% off Team Member meals.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree