CATERING CAPTAIN (FULL TIME)

About the position

We are hiring immediately for full time CATERING CAPTAIN positions at American Airlines - STL. The position involves coordinating catering staff schedules to ensure all functions are delivered, served, and cleared in a timely fashion. The Catering Captain prepares and serves food at scheduled functions under the supervision of the Catering Director and may drive a truck to deliver food and beverages to catered functions.

Responsibilities

• Determines workload requirements from catering orders.
• Meets with function group leaders to discuss setup arrangements; addresses last-minute changes and resolves problems.
• Interacts with customers and resolves complaints in a service-oriented manner.
• Demonstrates complete understanding of menu items.
• Instructs staff on work expectations for catered functions.
• Helps staff set up rooms to desired specifications.
• Assembles and delivers food and supplies to scheduled locations.
• Serves food and beverages to guests.
• Returns food, beverages, serving equipment and utensils to catering facility.
• Ensures proper presentation, portion control and maintenance of serving temperatures; follows HACCP standards.
• Maintains sanitation and orderliness of all equipment, supplies and utensils.
• Ensures proper food preparation by following approved recipes and production standards.
• Performs other duties as assigned.

Requirements

• Supervisory management experience required.
• Food service experience is required.
• A valid driver's license may be required.
• Must possess or be able to obtain a valid food handler's permit and/or alcohol servers permit where required by state law.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)