Catering - Associate

SSA Group, LLC • El Paso, TX

107d

About The Position

The Catering Associate position at The El Paso Zoo involves assisting with catering operations during the busy catering season. The schedule is based on catering demands. SSA Group, the employer, specializes in working with cultural attractions to enhance their dining and retail experiences, focusing on sustainability, inclusivity, and innovation. The company has a long history of customizing best practices to meet the unique needs of its partners.

Requirements

• Strong interpersonal and communication skills, including the ability to articulate to our client, General Manager and HQ personnel.
• Excelled problem solving/decision making skills combined with the ability to be organized.
• Demonstrates the ability to remain flexible in a fast-paced environment.
• Operate all equipment necessary to perform job duties.
• Physical ability to stand for extended periods and to move and handle boxes (35lbs) as necessary to operation.
• Ability to work varied hours/days, including nights, weekends and holidays, as needed.

Nice To Haves

• Previous experience in catering and/or event industry.
• All education backgrounds eligible.

Responsibilities

• Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client.
• Oversee quality, product levels and inventory of product.
• Fulfill guest’s needs quickly and efficiently as well as resolve complaints effectively.
• Meet expectations of proper setup, execution, breakdown, and cleanup of each catered event.
• Execute back of the house, front of the house and side work duties for overall productivity of banquet events as assigned.
• Express knowledge of menus, food presentation, and food service techniques with guest service in mind.
• Perform strenuous manual labor as required (equipment storage, event setup, tear down of tables and chairs).
• Support placement, movement and storage of rental orders, buffet cards, and catering items.
• Support Catering Supervisor(s) and Catering Operations Manager with problems during events and provide creative solutions.
• Maintain a friendly and approachable attitude towards the client, guests, and staff.
• Communicate clearly and openly with leaders for overall success.
• Display a sense of urgency at all times.
• Uphold a professional appearance and mannerism.
• Maintain a clean, safe, and organized work environment.
• Perform other tasks as deemed necessary.
• Uphold and demonstrate a complete understanding of company policies and procedures.

Benefits

• Hourly, Non-Exempt pay based on relevant job experience and certification/education.
• Employee Assistance Program.
• Get Paid Early.
• Tuition Discount through Partnership College.
• Parental Leave.
• Meal Plan & employee Discounts.

What This Job Offers

• Number of Employees: 5,001-10,000 employees