Catering Associate

AdventHealth•Tampa, FL

63d•Onsite

About The Position

The Catering Associate is responsible for executing catered events and deliveries. Assists customers in a friendly and professional manner providing full server service as needed. Responsible for some cold prep, maintains food safety and sanitation, and practices proper food storage/handling standards in the kitchen and during service. Responsible for the presentation of events and for attractively arranging and maintaining the neatness of the food buffet table, dining tables and banquet room. Maintains the quality of hot and cold food items, ensures recipe specifications are followed, and meets standards for quality, taste, appearance, freshness, proper portions and product labeling. Meets all production/service deadlines and practices cost conscious behaviors. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

Requirements

May be required to obtain state specific certification
1 years of food service or hospitality experience

Responsibilities

Communicates professionally with customers, clients, and vendors.
Communicates status of work progress to supervisor, chef, and co-workers on replenishment needs of food products.
Alerts supervisor when equipment, product, requisition, quality or accuracy issues arise to avoid delays in preparation and service.
Reports food overages and shortages to supervisor for appropriate corrective action and coordinates VIP events.
Utilizes knowledge of menu, recipes, quality, presentation, and garnishes per standards.
Sets up all types of events, including coffee breaks and full-service formal china banquets, table covers, specialty napkin folding, flatware, and glassware.
Provides world-class customer service and is responsible for outcomes of that service.
Serves multiple tables, keeps glasses filled, removes each round of plates, and answers guest questions satisfactorily.
Anticipates needs and responds promptly at all times and ensures that orders are correct.
Maintains a fast pace in an environment requiring walking and standing for extended periods of time.
May walk a minimum of 10-12 miles a day delivering carts.
Loads/unloads carts with supplies at off-site events, meets all delivery and clean up deadlines, and cleans and resets banquet rooms according to specifications to ensure the readiness of the room for the next event.