Catering Assistant

Chick-fil-A•Appleton, WI

32d•$15

About The Position

Minimum part-time requirement of 10-20 hours per week of flexible daytime availability. Option to be a full-time Team Member working in other positions as well. Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Requirements

Highly organized, strong planning & project management skills
Attention to detail, ability to keep proper records & documentation of catering customers
Strong in logistics & sales
Pleasant personality with strong leadership & communication skills
Ability to multi-task & delegate responsibility
Expert at preparing safe, quality products
Excellent written and verbal communication skills
Maintains a professional appearance throughout the entire day
Some computer skills
Ability to correct mistakes and further relationships with customers
Passion to invest in self to remain current on training, modules and procedural changes and to develop as a leader
Desire to see the business grow and develop team members and other leaders
Maintains ability to perform supervisor duties and responsibilities
Schedule reflects the needs of the restaurant to meet production requirements of trays, box meals, bulk sandwiches and large call in orders
Continually seeks improvement to meet the demands/challenges of business's growth and development

Responsibilities

Embody & share Chick-fil-A Appleton's Mission, Vision, Values, & Chick-fil-A's Corporate Purpose to your team
Embody Chick-fil-A Corporate Purpose to be a faithful steward of our resources and our people, and to be a positive influence on your team
Cultivate a culture of EXCELLENCE (Food Safety, Quality, Cleanliness), OWNERSHIP & TEAMWORK
Ensure Team Members are delivering a REMARKable pick up and/or delivery guest experience
Work with Coordinator Team to deliver a REMARKable experience to every catering guest. Contribute to the efforts to plan, organize, and detail responsibilities so that every intersection of the catering experience is excellent for the Guest and doesn't impede the restaurant's day-to-day operations or Guest experience
Create, manage, & resource a database on all catering guests
Ensure catering equipment, vehicle, and Catering Area maintain a clean, professional, & excellent appearance
Help maintain documentation on catering systems, procedures, & checklists. Work closely with Training Coordinators to provide training to Team Members on catering systems & procedures
Experienced in front of house and back of house operations
Work closely with the Catering Coordinator to provide a consistent guest experience across all catering orders.
Serve as the daily Catering Assistant alongside the Catering Coordinator during peak times.
Lead catering on the days when the Catering Coordinator is unavailable.
Continually assist the Catering Coordinator in growing the Catering business by
Identifying potential Catering opportunities in the community
Build and foster relationships with Catering clients
Communicate appropriately and professionally with Catering guests before, during, & after the sale
Be an ambassador for the business in the community by upholding an upright reputation of EXCELLENCE & HOSPITALITY.