Catering and Events Set Up () $15.00/hr

Harrah's Cherokee Casino ResortCherokee, NC
1dOnsite

About The Position

Harrah’s Cherokee Casino Resort Position Description POSITION TITLE: Catering and Events Set Up DEPARTMENT: Banquet, Internal Banquets, Entertainment, WSOP JOB GRADE/FLSA STATUS: H10 - Non-Exempt BADGE TYPE/COLOR: Work Permit - Peach REPORTS TO: Supervisor, Banquet Services SUPERVISES: N/A JOB SUMMARY: To ensure the prompt and safe set up, installation, operation, and tear down of furniture and equipment associated with any catering, event, or project held on the property.

Requirements

  • High school diploma or GED required
  • Must demonstrate the following essential skills and knowledge:
  • Documented teamwork behaviors and attitudes
  • Capable of working independently and taking initiative
  • Neat, professional appearance with excellent personal hygiene
  • Attention to detail/observant
  • Willing to learn and be adaptable
  • Must be able to operate in stressful situations
  • Must be able to attend to multiple tasks simultaneously
  • Must be able to lift 50 pounds
  • Must be able to respond to visual and aural cues
  • Must be able to read, write, speak, and understand English
  • Must be able to use an earpiece/headset and other communication methods
  • Must be able to stoop, bend, reach, kneel, twist and grip items
  • Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality, including secondhand smoke
  • Must be able to work a flexible schedule, including weekends, evenings, and holidays

Responsibilities

  • Maintain the spotless appearance of the catering and meeting facilities, i.e., clearing away debris, vacuuming
  • Ensure all procedures, policies, health, and safety regulations set forth by the company, division, and department are followed
  • Ensure areas in the catering facilities are in compliance with the health department and fire marshal regulations and perform other job-related duties, as requested
  • Check function rooms to ensure all set-ups are in accordance with the Banquet Event Orders (BEOs) and department standards
  • Complete daily set-up requirements according to departmental procedures and follow diagrams as needed
  • Place and break down movable walls as required
  • Maintain all storage facilities of tables, chairs, platforms, dance floors, display equipment, etc.
  • Communicate to fulfill and address any issues or needs requested by guests and/or other employees
  • Timely breakdown and removal of all tables, chairs, linens, staging, and equipment and properly stored
  • Demonstrate high levels of top-box service skills on a consistent basis
  • Delight our guests with outstanding service
  • Participate in monthly inventory and counts
  • Participative member of the team by volunteering and being involved in projects, committees, and task forces by providing input and suggestions
  • Proactive with incidents and issues, ensuring resolution with employees
  • Work on special projects as assigned
  • Other duties as required to deliver excellent service to internal and external customers
  • Adhere to regulatory, departmental, and company policies/procedures in an ethical manner
  • Endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision, and Values
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