Catering and Events Administrative Assistant

Hilton • Minneapolis, MN

439d

About The Position

The Catering & Events Coordinator at Hilton Minneapolis is an entry-level role designed for individuals looking to start their careers in hotel management and catering/events. This position involves supporting Catering & Event Managers by organizing and coordinating various tasks related to events and catering services, ensuring high-quality service and client satisfaction.

Requirements

• Strong communication skills, both verbal and written.
• Ability to organize and prioritize tasks effectively.
• Experience with customer service and client interaction.
• Familiarity with booking systems and event coordination processes is a plus.

Nice To Haves

• Previous experience in hospitality or event planning is preferred.

Responsibilities

• Organize, plan, and prioritize duties by developing plans and goals.
• Communicate timely with internal and external clients via telephone, email, and in person.
• Handle phone calls, emails, and greet clients for Catering and Events professionally.
• Input programs in booking systems and manage VIP guest arrangements.
• Coordinate site visits and create necessary documents such as BEOs, group resumes, and post-event reports.
• Assist clients and ensure their expectations are met.
• Demonstrate knowledge of job systems, products, and booking processes.
• Make decisions and solve problems by analyzing issues to determine the best solutions for clients.
• Participate in customer site inspections and assist with the sales process as needed.

Benefits

• Access to pay through Daily Pay.
• Multiple health care coverage options after 90 days.
• Discounted parking.
• Complimentary Team Member meals.
• 401(k) plan with company match.
• Hilton stock purchase plan.
• Career growth and development opportunities.
• Team Member Resource Groups.
• Recognition and rewards programs.
• Go Hilton travel discount program.
• Best-in-Class Paid Time Off (PTO).
• Inclusive family-building and fertility benefits.
• Expanded bereavement leave.
• Adoption Assistance program.
• Supportive parental leave.
• Mental wellbeing support.
• Employee stock purchase program (ESPP) with a 15% discount.
• Debt-free education access for various educational credentials.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation
• Education Level: Bachelor's degree