Catering and Event Captains and Function Directors

Catering•Chicago, IL

2d•$50,000 - $70,000

About The Position

Looking for a leadership position that is unique and always different? Looking to be an integral part of a fast paced, dynamic event company? We're looking for high energy Function Directors and Event Captains who are passionate about making a lasting IMPACT on special events, big and small! Catering By Michaels has been one of Chicago's premier catering and event companies for over thirty years. We are well known for our 100% scratch kitchen, delicious cuisine, creative presentations, and exceptional service. CBM is the only caterer in North America that is both Green Restaurant and Green Seal certified, following sustainable practices both in-house and at events. We have been honored to have catered for some of Chicago's most high-profile events including Lollapalooza, the NFL Draft, The Black Creativity Gala, The Columbian Ball, and the University of Chicago Alumni Weekend among others. We believe that catering is more than just food on a plate, it's our goal to exceed expectations and create an unforgettable experience, regardless of the occasion. Every event is different. Our Function Director role is a key on-site leader who is responsible for the successful day-of execution of Catering by Michaels events. This position oversees event staff, basic logistics, client experience, and adherence to company standards, ensuring every event is delivered with precision, professionalism, and care. Function Directors are the face of Catering by Michaels on event day, leading teams, solving problems in real time, and instilling confidence in clients, guests, and partners.

Requirements

Minimum 3 years of hospitality experience, including at least 1 year in a leadership role
Strong problem-solving skills with the ability to think quickly under pressure
Proven ability to motivate, lead, and manage teams
Extensive knowledge of food presentation and catering equipment
Proficiency in food safety, sanitation, and responsible alcohol service
Demonstrates strong work ethic, reliability, and accountability
Maintains a high standard of personal appearance and impeccable hygiene
Excellent verbal and written communication skills
Must own or have access to a vehicle (public transportation alone is not sufficient)

Nice To Haves

Basic Spanish language skills strongly preferred

Responsibilities

Direction of the Service Staff
Delegate setup, service, and breakdown responsibilities to all staff
Review event details, timelines, and expectations with Front-of-House and Back-of-House teams
Supervise all event staff, holding them to the highest standards of service and professionalism
Assist in the training and mentoring of new service and event personnel
Event Execution
Oversees all event setup and breakdown, Buffet and décor execution, bartending and safe service, equipment safe operation, and FOH staff responsibilities
Communicate all essential event information with the Event Coordinator and Management Team
Verify onsite quantities and use of rentals, linens, equipment, and beverages
Guarantee event execution meets or exceeds the expectations of the client and Event Coordinator
Client & Vendor Interaction
Maintain a positive, professional demeanor with clients, guests, vendors, and venue staff
Serve as the primary on-site liaison between the client and event staff
Address questions, concerns, or challenges calmly and effectively
Build lasting relationships with clients, venues, and event partners
Policy Enforcement & Documentation
Enforce Catering by Michaels' standard operating procedures at all times
Ensure compliance with venue rules, vendor requirements, and client expectations
Complete accurate and detailed post-event paperwork and submit it in a timely manner
Associated Responsibilities
Work collaboratively with Sales, Operations, and Staffing teams
Serve as a leader and role model within the organization
Maintain flexibility to work nights, weekends, and holidays, as required in the catering industry