About The Position

The Catering/Convention Service Manager coordinates all aspects of services for convention groups by optimizing maximum revenues and ensures complete guest satisfaction.

Requirements

  • Work requires effective communication in English, both verbal and written form in a professional manner.
  • Work requires 3-5 years related work experience.
  • Must present a neat and professional appearance.
  • Work requires ability to compile, compute, and analyze pertinent data needed for reports
  • Work requires flexibility to work various shifts.
  • Work requires knowledge of computer programs including: Word, Excel, Windows, and LMS.

Nice To Haves

  • Work prefers a College degree in Hotel or F&B Management.

Responsibilities

  • Implement and maintain plans and goals of department as developed by management.
  • Respond in a timely manner to all booked convention groups to obtain details.
  • Develop clients programs by efficiently delegating space and providing specific information regarding room set ups.
  • Accurately prepare convention service, resume and follow through with all aspects of convention group requirements.
  • Overall knowledge of room capabilities as they relate to capacities for convention facility.
  • Organizes and conducts pre-function meetings between clients, vendors and hotel department for any group 50 rooms or more.
  • Attends weekly catering meeting with Chefs, Banquet Beverage, Banquet Stewarding and Facilities Departments to discuss in detail the forthcoming events.
  • Oversees and coordinates details with Convention Service Set up Supervisor.
  • Read, interpret reports and legal documents, and be able to present information to management.
  • Act as a liaison with exposition companies during set up and tear down of large exhibits.
  • Coordinate all legal and fire marshal related information to appropriate sources.
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