Catering and Convention Services Manager - Full Time (Caesars Palace LV)

Caesars Entertainment•Las Vegas, NV

About The Position

Job Summary: The Catering/Convention Service Manager coordinates all aspects of services for convention groups by optimizing maximum revenues and ensures complete guest satisfaction. ESSENTIAL JOB FUNCTIONS: Implement and maintain plans and goals of department as developed by management. Respond in a timely manner to all booked convention groups to obtain details. Develop clients programs by efficiently delegating space and providing specific information regarding room set ups. Accurately prepare convention service, resume and follow through with all aspects of convention group requirements. Overall knowledge of room capabilities as they relate to capacities for convention facility. Organizes and conducts pre-function meetings between clients, vendors and hotel department for any group 50 rooms or more. Attends weekly catering meeting with Chefs, Banquet Beverage, Banquet Stewarding and Facilities Departments to discuss in detail the forthcoming events. Oversees and coordinates details with Convention Service Set up Supervisor. Read, interpret reports and legal documents, and be able to present information to management. Act as a liaison with exposition companies during set up and tear down of large exhibits. Coordinate all legal and fire marshal related information to appropriate sources. QUALIFICATIONS: Work requires effective communication in English, both verbal and written form in a professional manner. Work requires 3-5 years related work experience. Work prefers a College degree in Hotel or F&B Management. Must present a neat and professional appearance. Work requires ability to compile, compute, and analyze pertinent data needed for reports Work requires flexibility to work various shifts. Work requires knowledge of computer programs including: Word, Excel, Windows, and LMS. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner. Disclaimer : This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary. As a part of Caesars Entertainment’s employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.

Requirements

Work requires effective communication in English, both verbal and written form in a professional manner.
Work requires 3-5 years related work experience.
Must present a neat and professional appearance.
Work requires ability to compile, compute, and analyze pertinent data needed for reports
Work requires flexibility to work various shifts.
Work requires knowledge of computer programs including: Word, Excel, Windows, and LMS.

Nice To Haves

Work prefers a College degree in Hotel or F&B Management.

Responsibilities

Implement and maintain plans and goals of department as developed by management.
Respond in a timely manner to all booked convention groups to obtain details.
Develop clients programs by efficiently delegating space and providing specific information regarding room set ups.
Accurately prepare convention service, resume and follow through with all aspects of convention group requirements.
Overall knowledge of room capabilities as they relate to capacities for convention facility.
Organizes and conducts pre-function meetings between clients, vendors and hotel department for any group 50 rooms or more.
Attends weekly catering meeting with Chefs, Banquet Beverage, Banquet Stewarding and Facilities Departments to discuss in detail the forthcoming events.
Oversees and coordinates details with Convention Service Set up Supervisor.
Read, interpret reports and legal documents, and be able to present information to management.
Act as a liaison with exposition companies during set up and tear down of large exhibits.
Coordinate all legal and fire marshal related information to appropriate sources.