CATERING AND CONFERENCE SERVICES MANAGER

GATE HR • FL

94d

About The Position

As a Catering & Conference Services Manager at Ponte Vedra Inn & Club, you will be at the forefront of ensuring that our corporate clients and guests experience unparalleled service and world-class events. We create exceptional experiences that leave a lasting impression, shaping the future of corporate gatherings and setting the standard for excellence.

Requirements

• College degree required with a major in related field; i.e., Hotel Management, Business or Marketing.
• 2 years prior experience in Conference & Catering coordination.
• Ability to speak, read, write and comprehend the English language effectively.
• Must be computer literate.
• Basic understanding of food service, fine dining etiquette, and beverage service.

Responsibilities

• Coordinate special events resulting in member satisfaction and financial prosperity for the Club.
• Maintain a flexible schedule, including weekends, holidays, and split shifts.
• Consistently arrive on time and in proper uniform, ensuring a polished and professional appearance.
• Adhere to personal grooming guidelines and present a clean, well-kept appearance.
• Actively participate in all required training programs, safety courses, and departmental meetings.
• Report and follow up on any safety concerns to support a safe working environment.
• Maintain comprehensive knowledge of menu offerings to guide clients in menu planning.
• Contribute to revenue growth through strategic upselling and creative menu recommendations.
• Plan, coordinate, and execute all aspects of assigned events with a focus on guest satisfaction.
• Build and maintain positive working relationships with clients, vendors, and colleagues.
• Prospect and sell catering events, focusing on daytime meetings and social functions.
• Serve as the on-site liaison for events, coordinating logistics with internal and external partners.
• Manage all rental orders for catering events, ensuring accurate coordination of logistics.
• Prepare and distribute all event-related correspondence in a timely manner.
• Ensure all event details are documented and communicated to relevant departments.
• Monitor and track event guarantees, ensuring accurate dissemination to teams.
• Attend all scheduled departmental meetings and come prepared to discuss events.
• Utilize departmental systems accurately to ensure all event details are entered correctly.
• Stay up to date on trends and innovations in catering and event planning.
• Complete staff performance evaluations in accordance with company timelines.
• Review and ensure the accuracy of departmental payroll prior to submission.
• Respond to special event inquiries and direct them to appropriate departments.
• Perform additional responsibilities as assigned by the Director of Catering & Conference Services.

Benefits

• Vacation Pay
• Holiday Pay
• Sick Pay
• Full Medical/Dental/Vision/Short Term Disability/Long Term Disability/Life
• Paid Basic Life Insurance
• Matching 401(k)
• Free Parking
• Employee Café
• Property privileges and discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 51-100 employees