Category Manager, Supplier Center of Excellence

Amazon•Nashville, TN

About The Position

At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun. The OpsTech IT supply chain team is accountable to manage all IT infrastructure and end user equipment deployed across Amazon fulfillment facilities globally. The team is responsible to provide end to end solutions for this equipment that includes engineering, lifecycle management, change control, demand planning, supplier readiness, material management, and total cost of ownership. Our initiatives deliver on the solutions that power the physical fulfillment to millions of Amazon.com customers across the world. The Supplier Center of Excellence (SCOE) team focuses on supply agility and resilience, supplier readiness to support Amazon demand, product quality, supplier performance management, cost containment and reduction, supplier capability development, risk identification and mitigation. Working closely with the Engineering team, Global Procurement, and other Supply Chain internal teams, the SCOE team will develop and lead supplier relationships for creating the greatest value in total cost, quality, service, security of supply, and innovation. The team will partner with all cross functional regional procurement & launch readiness teams to develop category strategies that meet the enterprise guidance on products and addresses regional needs of business and internal stakeholders. The Category Manager (Supply Chain Manager) is responsible for relationship ownership for all suppliers and resellers in their category.

Requirements

3+ years of program or project management experience
3+ years of working cross functionally with tech and non-tech teams experience
3+ years of defining and implementing process improvement initiatives using data and metrics experience
2+ years of supply chain experience
Bachelor's degree
Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
Experience defining program requirements and using data and metrics to determine improvements

Nice To Haves

3+ years of driving end to end delivery, and communicating results to senior leadership experience
3+ years of driving process improvements experience
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Experience building processes, project management, and schedules

Responsibilities

Serve as supply chain Subject Matter Expert (SME) for a variety of IT equipment within a category, and manage those categories from a procurement, readiness, supplier performance and risk standpoint.
Develop Category Strategies, product roadmaps and other planning to improve supply agility and resilience, supplier coverage, diversification, value and security of supply. Requires collaboration and alignment with other stakeholders including IT engineering team, Product Management and other Supply Chain teams.
Be responsible for supplier relationships including supplier performance, capability development, capacity planning, risk identification and mitigation.
Interact with business partners to develop, engage and lead supplier relationships for creating the greatest value in cost, security of supply, risk management, and innovation.
Engage with Suppliers in a detailed, hands on approach to support every day, operational requirements related to inventory readiness, changes in components and technology, reporting, OTIF and other metrics
Support execution of sourcing strategies in collaboration with other sourcing teams and negotiate and manage contract compliance with suppliers and internal stakeholders
Keep abreast of changing business requirements and market conditions, and manage suppliers and contracts to maintain value and competitiveness
Perform spend analysis based on a variety of relevant information, prepare financial models, identify opportunities for efficiency gains and cost savings, and present business case and recommendations to internal business partners
Support the strategic goals of the business partners; act as a ‘consultant’ to help achieve those objectives. Be recognized by business partners for supporting their strategy and driving value
Lead or participate in development of policies and procedures, process efficiency, and innovation for related programs
Participate in implementation of new procurement systems and technology
Network externally to facilitate competitive intelligence including best practices, emerging / potential sources of competitive advantage, market pricing, and benchmarking