Category Manager, US Toys

eBay•Upper Merion Township, PA

About The Position

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. About the Team eBay is the #1 Collectibles marketplace in the world, selling to millions of customers globally. Our mission is to be the most loved destination for collectors of trading cards, memorabilia, toys, comics, coins, and more. To accomplish this, we put our collectors first and innovate tirelessly to optimize experiences across our platform. The eBay Collectibles team is looking for Category Manager to lead critical lines of business within US Collectibles. These roles own strategy, execution, internal/external partner engagement, and the evolution of the buyer and seller journey for various categories within the broader US Collectibles portfolio. Category managers deeply understand the needs, challenges, and behaviors of our diverse customer base and will identify strategic gaps and define priorities to improve performance throughout the entire experience including immediate optimizations and forward-looking initiatives to keep eBay ahead of industry trends. eBay would not be what it is today without our amazing employees -– from Category Managers to Customer Support and everyone in between. We take great pride in hiring and developing top talent who can add to our culture and believe in our mission. eBay is an exciting opportunity to harness a growth mindset and engage with a passionate community of enthusiasts, fostering a vibrant and dynamic marketplace. Who you are Success in these roles requires a broad set of skills. The ideal candidate exhibit strength in the following: Business Owner. You take ownership over your categories and act as a general manager who oversees all aspects of the business. You drive strategic initiatives, manage day-to-day operations, and ensure overall success on your business. Strategic. You are a strategic thinker with a proven ability to develop and implement category and operating plans. Analytical. You have a strong analytical mindset and are skilled at interpreting data to understand market dynamics and inform decision-making. Innovative. You innovate boldly by understanding buyers and sellers alike. You leverage insights and data to identify pain points and innovate against these opportunities. Decisive. You step up and take the lead when needed to accelerate progress, especially in the face of ambiguity. Detail Oriented. You are detail-oriented and organized, capable of managing multiple projects and priorities while maintaining focus on key metrics and business objectives.

Requirements

4-7+ years of relevant experience: Category management, strategy & operations, management consulting, instock management, or similar in e-commercial, retail, consumer goods, or consumer tech.
BA/BS degree, or equivalent.
Excellent verbal & written communication skills.
Excellent presentation skills + high-level proficiency in related tools: Google Slides and/or MS Powerpoint.
Excellent analytical skills, experience pulling data/gathering insights, and high-level proficiency in related tools: Google Sheets and/or MS Excel.
Excellent program/project management skills and high-level proficiency in related tools: MS Project, Smartsheet, etc.
Travel to industry events, external partners, and eBay offices as-needed (4+ times/year).

Nice To Haves

MBA or similar graduate degree.
2-sided marketplace experience.
Industry experience in or personal passion for Collectibles (Trading Cards, Coins, Comics, Toys).
Proficiency in SQL coding and demonstrated expertise with Data Warehouse pulls.

Responsibilities

Drive growth & steer strategy. You will lead strategy development, execution, and ongoing management/optimization across your categories.
Seller Growth. You will create economic opportunities for your sellers by helping them understand what drives seller performance and creating joint business plans together.
Improve Buyer and Seller Trust. You will manage buyer and seller trust metrics through projects that help customers feel more comfortable buying and selling on eBay.
Improve the Customer Experience. You will work with consumer insights, buyers, and sellers to identify pain points and create solutions alongside cross functional teams.
Business Reporting. You will dive deep into the business to understand the drivers and report on business critical metrics on a weekly, monthly, and quarterly basis.

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