CAT Rental Store Coordinator - Req ID 6295

Ohio Machinery Co. • Cadiz, OH

9d • Onsite

About The Position

Find YOUR fit at Ohio CAT Rental Store (a division of Ohio Machinery Co.)! Join a winning culture that strives to be the top-performing, dynamic industry leader and partner of choice for the products and solutions that help our customers build, improve, feed, power, and protect our world. Come grow your career - See what opportunities await today! JOB SUMMARY: Hours: 7:30am - 4:30pm This individual will be the primary point of contact for all customers, sales personnel, and other company personnel at the CAT Rental Store. The Rental Coordinator is responsible for coordinating rental sales and support services, communication, and information flow for the branch equipment rental fleet by determining customer rental needs and handling all corresponding rental reservations.

Requirements

• High school diploma or equivalent required.
• Three years of experience in customer service, preferred experience in the heavy equipment and/or equipment rental industry.
• Excellent computer skills – proficiency in MS Office required.
• Must understand and be able to effectively explain the company’s LDW policy.
• Must understand and be able to effectively communicate equipment applications and key performance specifications.
• Understands usage and applications of all rental equipment and services offered.
• Must have a thorough knowledge of “common” equipment failure problems and how to resolve them.
• Must recognize the difference between similar products and the advantages/disadvantages of applications.
• Must have working knowledge of construction phases to properly advise applications.
• Strong customer service skills.
• Ability to handle multiple tasks.
• Organized and detail-oriented .
• Strong mechanical aptitude.
• Strong written and verbal communication skills are essential.

Responsibilities

• Coordinating rental sales and support services
• Communication
• Information flow for the branch equipment rental fleet
• Determining customer rental needs
• Handling all corresponding rental reservations

Benefits

• 401(k): Match and employer discretionary contribution.
• Health Insurance: Two options are available, including an HSA with a dollar-for-dollar match of up to $1,200 per year.
• Dental & Vision Insurance: Comprehensive coverage options.
• Financial Access: Credit Union membership is available.
• Insurance: Life Insurance, Short-Term Disability, and Long-Term Disability coverage.
• Educational Opportunities: Scholarships for employees’ spouses and children through the Ohio Machinery Education and Opportunity Foundation.
• Compensation: Base pay, annual bonus potential, and company success share bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees