Casualty Claims Analyst IV-Auto and GL Adjuster
About The Position
Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. The Casualty Claims Analyst IV is responsible for investigating, evaluating, and negotiating general and auto liability claims while maintaining a high standard of customer service. This includes prompt contact with insureds and follow up to complete timely and accurate reserves and claim resolution.
Requirements
- 2+ years of Auto and General Liability claim experience.
- Bachelor's Degree or equivalent work experience.
- Experience resolving moderate severity injury claims.
- Must possess excellent interpersonal and organizational skills and be able to handle multiple tasks while managing competing priorities.
- Ability to work independently, handle multiple tasks simultaneously and exercise good judgment.
- Ability to collaborate and successfully manage work when working at home or in the office in a flexible work environment.
- Effective decision-making skills including the ability to recognize, analyze, and improve claims performance against standards and goals.
- Knowledge of claim handling procedures and best practices.
- Property and Casualty licenses required.
Nice To Haves
- Multi-state adjuster licenses a plus.
Responsibilities
- Prompt contact and follow up to complete timely and accurate investigation, damage evaluation and claim resolution in accordance to regulatory and company standards.
- Conducts a thorough investigation of coverage, liability and damages. Must document facts and maintain evidence to support claim resolution.
- Comply with all statutory and regulatory requirements in all applicable jurisdictions.
- Establish appropriate loss and expense reserves with documented rationale. On going review of reserves required through life of file.
- Demonstrates technical efficiency through timely, consistent execution of best claim handling practices and claim handling guidelines.
- Communicates effectively with internal and external customers on claims and account issues.
- Maintain and manage a diary system to efficiently manage and resolve assigned claim inventory.
- Effectively manage complex litigated cases while ensuring timely and cost effective outcomes.
- Prepare Large Loss reports and maintain ongoing claim updates.
Benefits
- In addition, we're proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits Overview.
- At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Insurance Carriers and Related Activities
Number of Employees
5,001-10,000 employees
