Casual PBX Operator
About The Position
As a PBX Operator, you will be responsible for responding to all incoming calls promptly and with utmost courtesy dispatching guest or owners needs and requests to all appropriate departments. Provides professional hospitality and information to all guests, owners and team members displaying excellent knowledge of the product, property and overall company. Here's why you'll love it here! We offer an excellent benefits package to our full-time Team Members that include: Salary: $21.00 - $23.50 per hour Medical, Dental and Vision insurance from day one. Generous Paid Time Off Program including paid vacation, paid holidays and paid sick leave. Financial Wellness- 401K plan with company match, life insurance, company stock purchase program. Team Member Travel Program - enjoy discounted rates at incredible properties around the globe. Team Member Recognition and numerous learning and advancement opportunities and more! Schedule Details : Our Front Office Department operates 24/7 days. The shift is 8 hours with 30 minutes of break-time and needs to be full availability between 6 am – 11 pm, including weekends and holidays.
Requirements
- High School Graduate or equivalent
- Ability to work a flexible schedule to include evenings, weekends, and holidays
- Excellent English language interpersonal skills
- Ability to multi-task responsibilities and prioritize duties
Nice To Haves
- Prior switchboard experience
Responsibilities
- Answers telephone calls and connects them to their appropriate extensions.
- Expedites guests' and owners' requests and concerns to departments, ensuring completion and follow-up to guests’ satisfaction.
- Ensures follow-up logs are completed.
- Assists in maintaining communication equipment such as voicemail, faxes, copies for guests, and mail delivery.
- Maintains any pertinent departmental log sheets, checklists, and/or reports.
- Assist with other departments as needed.
- Performs other duties as assigned.
Benefits
- Salary: $21.00 - $23.50 per hour
- Medical, Dental and Vision insurance from day one.
- Generous Paid Time Off Program including paid vacation, paid holidays and paid sick leave.
- Financial Wellness- 401K plan with company match, life insurance, company stock purchase program.
- Team Member Travel Program - enjoy discounted rates at incredible properties around the globe.
- Team Member Recognition and numerous learning and advancement opportunities and more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
