Casino Supervisor
About The Position
Description Job Purpose or Objective(s): You will ensure the efficiency of Slot Floor Operations and ensure that excellent service is provided to our guests. You will report to the Casino General Manager. Primary Tasks: You will maintain security/procedures according to rules. Audit/Inspect work of team members to ensure standards are met. Replenish thermal paper, fixing printer jams and bill acceptor malfunctions. Key jackpots on the floor. You will pay winners by promptly responding to winning customers, processing hand pays, assisting the Slot Attendant in processing jackpot/paperwork, and assisting with Title 31 transaction requirements following established procedures. Be available on short notice for staff replacement. Train new hires and incumbents to perform job tasks. Maintain positive working relationship with all departments/staff. Immediately resolve customer/employee/management concerns. Perform other responsibilities as may be Requirements: Excellent oral or written (legible) communication techniques. Prior supervisory or management experience Responsibilities You will maintain security/procedures according to rules. Audit/Inspect work of team members to ensure standards are met. Replenish thermal paper, fixing printer jams and bill acceptor malfunctions. Key jackpots on the floor. You will pay winners by promptly responding to winning customers, processing hand pays, assisting the Slot Attendant in processing jackpot/paperwork, and assisting with Title 31 transaction requirements following established procedures. Be available on short notice for staff replacement. Train new hires and incumbents to perform job tasks. Maintain positive working relationship with all departments/staff. Immediately resolve customer/employee/management concerns. Perform other responsibilities as may be Qualifications Excellent oral or written (legible) communication techniques. Prior supervisory or management experience
Requirements
- Excellent oral or written (legible) communication techniques.
- Prior supervisory or management experience
Responsibilities
- Maintain security/procedures according to rules.
- Audit/Inspect work of team members to ensure standards are met.
- Replenish thermal paper, fixing printer jams and bill acceptor malfunctions.
- Key jackpots on the floor.
- Pay winners by promptly responding to winning customers, processing hand pays, assisting the Slot Attendant in processing jackpot/paperwork, and assisting with Title 31 transaction requirements following established procedures.
- Be available on short notice for staff replacement.
- Train new hires and incumbents to perform job tasks.
- Maintain positive working relationship with all departments/staff.
- Immediately resolve customer/employee/management concerns.
- Perform other responsibilities as may be
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What This Job Offers
Education Level
No Education Listed
