Casino Operations Assistant

Catalina Island CompanyAvalon, CA
2d$20 - $21Onsite

About The Position

As a Casino Operations Assistant, you are responsible for supporting daily operations and special events. This includes but is not limited to tour guiding, technical assistance, stage management, guest control, concierge services, box office management, concessions sales, and janitorial duties. You will be responsible for providing excellent service by selling tickets, snacks, and beverages to guests.

Requirements

  • Must be at least 18 years old
  • Must obtain a California Food Handler prior to start date
  • Must obtain California Responsible Beverage Server prior to start date
  • Exceptional customer service skills
  • Passion for history and architecture
  • Attention to detail and a commitment to deliver accurate information
  • Basic math skills and ability to handle transactions accurately
  • Ability to work in a fast-paced environment and multitask effectively

Responsibilities

  • Operate point of sale system to sell tickets for events and tours
  • Provide guests with information about pricing and schedules
  • Handle cash and credit card transactions
  • Prepare and serve snacks, beverages, and other concession items according to health and safety guidelines
  • Maintain stock and restock items as needed
  • Keep areas clean, organized and compliant with food safety regulations
  • Greet guests warmly and provide assistance with inquiries or special requests
  • Address and resolve customer concerns promptly and professionally
  • Execute casino opening and closing duties
  • Operate lighting, sound, and projection equipment
  • Perform janitorial and housekeeping tasks
  • Other duties as assigned.

Benefits

  • Employee discounts and perks – restaurant, hotels and activities.
  • Beautiful island views and a summer of adventure!
  • A fast paced, exciting work environment with upward mobility and growth opportunities.
  • Meet and engage with people from all over the country and world!
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